Retail Technology for Travel & Duty Free Stores

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Add to Customers’ Travel Experience

Travel and duty free store retailing needs to play to the emotions of a specific type of customer, with shops in this space needing to facilitate quick transactions and experiences that provide a suitable experience for holidaymakers and business travellers alike.

Transact, upsell, and liaise with your customers using technology that seamlessly integrates point of sale, inventory management, logistics, click & collect (BOPIS), loyalty, and back office operations – which allows you to serve your customers how they want to be served.

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Retail as Part of the Journey


Inventory Transparency

Track stock wherever it is in your business and use analytics software to help you run your company more efficiently. Let technology cater for day-to-day operations, so you can focus on delivering the experiences that matter for your customer base.


Integrated & Intuitive

Let your POS and ERP – be it SAP, Sage, Microsoft Dynamics, or an alternative – talk to each other and work in harmony in the cloud or on premise, while avoiding operational silos.


Flagship Focus

Travel and duty free store retailers are all part of the trip for shoppers, and need to stand out for their fresh and flashy features or their ultra convenience – this can be supported by flexible retail management solutions such as mobile point of sale.

Travel Retail and Duty Free Specific POS Features

We work with travel and duty free store retailer, and have helped companies in these sectors from around the globe drive business success with our modular approach to technology.

No Hold-ups

No Hold-ups

Travel retail and duty free stores must find a balance between convenience for the time-poor and compelling experiences for high dwell-time customers, so use iVend Retail’s replenishment planning solutions to get the right mix.

Prepare for Peaks

Duty Free store retailing is unique in the way businesses can prepare operations based on a dedicated travel timetable – so retailers in this space require sophisticated sales forecasting systems and associated inventory management tools to stay relevant to their ever-changing audiences.

Prepare for Peaks

Sell on the Shop Floor

Sell on the Shop Floor

With travel and duty free store visits involving lots of free samples and demonstrations, complete the sale where your shopper is with mobile POS technology that reduces the need for queuing and helps conversions.

Specialty User Guide

Make Great Retail Happen

Discover ways to reinvigorate your retail management strategy to make your travel and duty free stores profitable even as the industry changes.


More than a Retail POS System

iVend Retail is so much more than just a retail point of sale system. Everything you need to manage and grow your travel retail and duty free store business from mobility, digital marketing and loyalty, inventory management to advanced reporting and analytics is right at your fingertips.

Spend less time on the day to day, and more time getting your customers through the tills as they arrive in or depart for pastures new.


Don’t Just Take Our Word For It


qoteWith growth plans for our airport stores, we believe that expanding our utilisation of mobile technology and leveraging the omnichannel capabilities of the iVend Retail suite will help us to increase store foot traffic and connect with our existing and potential customers while on layovers.

– Philippe Dray, CEO, Duty Free City

Grow Your Travel or Duty Free Store with iVend Retail

iVend Retail offers Travel or Duty Free Store retailers

  • Agile infrastructure
  • Global reach with local control
  • Scalable technology
  • Ease of integration
  • Better customer experience
  • Single pool of stock
  • Inventory transparency
  • Business intelligence and analytics







Are you the next iVend Retail customer?

Take flight! Trial our technology in your travel retail or duty free store today.


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