iVend Retail Customer Success Story

Oscar Jacobson

TYM Forest has over 30 years of experience in the sale of boards and wood for the construction, carpentry, and industrial markets. TYM Forest, an environmentally conscious company, ensures that its products are sourced from sustainable forests and certified companies.
A great team is necessary to develop a culture of quality and transparency, which is why TYM Forest has trained staff to deliver the greatest care and service.

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HeadquartersHeadquarters: : Mexico, LATAM

WebsiteWebsite: tymforest.com

IndustryIndustry: : Hardware and Home Improvement

SolutionsSolution: iVend Point of Sale

ERP-IntegrationERP Integration: Microsoft Business Central 365

Business PartnerBusiness Partner: Nubro IT

READ FULL CASE STUDY

HeadquartersHeadquarters: : Mexico, LATAM

WebsiteWebsite: tymforest.com

IndustryIndustry: : Hardware and Home Improvement

SolutionsSolution: iVend Point of Sale

ERP-IntegrationERP Integration: Microsoft Business Central 365

Business PartnerBusiness Partner: Nubro IT

READ FULL CASE STUDY

TYM Forest found in iVend Retail a reliable technology partner that could help them in achieving their long-term objectives.

In our situation, the POS application had to be tailored to a specific business requirement, which posed a significant difficulty, but working with CitiXsys was a gratifying experience. They worked in a systematic manner, with a work plan and virtual sessions to assist us to explain and prioritise our needs.

Alejandro Garza Perez, Purchase Manager, TYM Forest

Challenges

  • The main challenges of previous POS were the ease of use and reliability
  • Previous POS was slow making it difficult to close a sale
  • Central server failed frequently often leaving the stores without a POS

Benefits

  • Flexibility to customise the point of sale to their line of business
  • Easy to use intuitive GUI and the ability to work in offline mode
  • Seamless integration to Microsoft Dynamics Business Central 365 for financial and accounting purposes

Implementation Partner

Nubo IT is a technology company and its vision is to improve businesses through Cloud Technology such that small and medium-sized companies can compete with the large ones, without barriers and with total control on their internal processes. Nubo IT has a special focus on retail.

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