Improving our support processes and enhancing product capability is a constant process. It is our endeavor to provide exceptional service to our partners and customers. iVend 6.6 and iVend Support365 (Standard and Premium) is one such step in this direction. Periodic enablement sessions, online self-paced…
The retail industry is facing its biggest hurdle yet as a result of the global pandemic. Shoppers may be slow to return to brick and mortar stores and social distancing and stricter hygiene protocols are here to stay as businesses continue to adhere to health…
Covid-19 has significantly affected the retail industry and it is more important than ever that you have a future-proof omnichannel business strategy. Today’s consumers have more information, more options and are expecting a more personalised shopping experience in your stores, plus new safety assurances that…
Please take note of the following important update regarding iVend 6.6 and support for legacy versions of iVend Retail. We have traditionally supported 2 versions of iVend Retail, however considering the current retail climate we will only continue to support legacy versions of iVend Retail…
As many of you have recognised, the global retail industry has been greatly affected by COVID-19. The way people live, shop and interact with each other has been disrupted. Retail businesses are encountering a variety of challenges including limited access to inventory, an inability to respond…
New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020…
As 2020 approaches, it is a good time to reflect on the changes retail has experienced over the last decade and how they have influenced the vision of a successful retail environment in the new decade. Retail has experienced many ups and downs, from the…
Combined Support Portal & Knowledge Base for iVend Retail Customers & Partners With a continued focus on supporting our Customers & Channel Partners, we are pleased to announce the launch of the iVend Service Portal, combining the former CitiXsys Knowledge Portal with our Support Portal….
The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. They want same-day and next-day delivery, as…
iVend Retail integrated omnichannel platform now certified for Sage 300cloud CitiXsys, leading provider of software solutions for the retail and hospitality industries and Sage partner, announced its flagship integrated omnichannel platform, iVend Retail is now certified for Sage 300cloud in the United States, Canada, Australia,…