New iVend Service Portal now live!

Combined Support Portal & Knowledge Base for iVend Retail Customers & Partners With a continued focus on supporting our Customers & Channel Partners, we are pleased to announce the launch of the iVend Service Portal, combining the former CitiXsys Knowledge Portal with our Support Portal….

The Technical Architecture Behind Integrated Omnichannel Unveiled

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. They want same-day and next-day delivery, as…

CitiXsys Delivers Sage Certified Retail Solution

iVend Retail integrated omnichannel platform now certified for Sage 300cloud CitiXsys, leading provider of software solutions for the retail and hospitality industries and Sage partner, announced its flagship integrated omnichannel platform, iVend Retail is now certified for Sage 300cloud in the United States, Canada, Australia,…

CitiXsys Completes $60M Financing with Goldman Sachs

New York, November 7, 2019 – CitiXsys today announced that it has closed a $60 million financing transaction, led by Goldman Sachs Merchant Banking Division (MBD). CitiXsys, with its software platform iVend Retail, is a leading provider of integrated omnichannel solutions for the retail and…

Our 5 Favorite Omnichannel Retail Best Practices

Retailers are juggling so many channels that it is turning into a circus act of trying to please everyone all the time. The channel-centric approach is expensive, difficult to achieve, and in many cases, only puts you on par with the competition, not above and…

4 Must Have Retail POS Features

A retail business has a lot of moving parts. Literally. Customers are moving in and out of the store and, ideally, inventory is moving too. Maintaining retail profitability isn’t easy, but it can be more manageable when you can motivate customers to come back to…

iVend Retail 6.6 Delivers New & Enhanced Integrations

Siloed software has proven a detriment to the entire retail enterprise, eclipsing important benefits that reduce costs and improve omnichannel capabilities. iVend Retail 6.6 integrates seamlessly with leading ERP and other common customer facing solutions to help retailers readily meet customer expectations and deliver omnichannel…

Make it Fast or Lose Customers in the Checkout Line

Waiting in long a checkout line may be a thing of the past as shopper impatience is driving retailers to provide faster checkout experiences. Customers like speed and flexibility when checking out, and younger shoppers, especially, expect to use modern checkout conveniences like contactless payment…