As Managing Director for CitiXsys, Ritesh oversees company-wide performance and serves as a member of the executive team and main contact point for the Board of Directors. He works with the Board to produce strategic plans and objectives for the long-term future of the company, and all global sales and delivery teams to ensure targets have been achieved. Ritesh also heads the Program Management Office (PMO) to ensure smooth operational flow of partner/ customer service, and manages Finance, HR, Order Management, MIS and Quality Process Controls.
Ritesh brings over 17 years of industry experience in the quality and functional domain. Having worked as a Management Consultant in the past, he has been involved in the corporate strategy, management reviews and business process reengineering activities in the IT, BPO, Automotive, Mnufacturing and Services sectors.
Ritesh holds his bachelor’s degree in Computer Science from The University of British Columbia and is a certified auditor for various International Quality Standards including 9001, 14001, 18001, and 27001 thru the British Standards Institute (BSI Group).