Alliance Partner Program

Alliance partners complement our retail expertise, so that together we can help accelerate digital transformation in retail. These strategic partnerships are a critical component of iVend Retail, our digital store platform.

Accelerating Digital Retail through Strategic Alliances

CitiXsys works with global Alliance Partners who build on and integrate with iVend Retail hardware agnostic, open API, extensible technologies. Alliance Partners include the hardware, payment processing, cloud-hosting, accounting, data security, CRM, and ERP solutions that reliably enrich iVend Retail to the unique specifications of our customers.


Customers are accustomed to an omnichannel shopping experience where the line between the physical and online shopping is blurred. NEC and iVend Retail are making it possible for retailers to adapt to the omnichannel movement. The integration of NEC’s Point-of-Sale hardware at the store with iVend Retail’s cloud based digital store platform has enabled retailers of Malaysia to satisfy customers’ craving for a great experience with online shopping. Also, the platform approach is enabling quick digitalisation of retailing operations resulting in improved sales, efficient management of inventory, cost optimisation, and promotion of brand loyalty.

Mr. Chong Kai Wooi, Managing Director, NEC Corporation of Malaysia.

What to expect ?

  • Certified Solutions

    Products and solutions maintained in line with your own development processes

  • Thought Leadership

    Retail industry associations and groups help us maintain a fresh perspective

  • Iterative Technology

    Continually improving solutions that boost the effectiveness of your solutions

  • Enterprise Services

    Deep industry expertise applied to our solutions, implementations and ongoing support

Worldwide Partners

Partner logoPartner Partner logo


In this ever-changing and more demanding retail environment, it has become imperative for retailers to adapt to their customer demands and adopt new forms of technology, shifting from typical brick and mortar stores to Retail 4.0 style operations.

The iVend Retail Suite with its tight integrations to leading ERP’s has allowed us to deliver inventory traceability and controls from the GRV Bay – to Point of Sale – to the Trial Balance, thereby minimising shrinkage to the retailer. With out-of-the-box integration to Magento commerce, targeted promotions, and loyalty program functionality, iVend Retail helps retailers drive more sales, optimise costs and maximise profits.

iVend Retail also provides us with the ability to extend the solution with our internal development team to quickly and efficiently create add-ons to satisfy the localisation and other requirements of our retail customers.

Daniel Glen-Williamson, Director, CloudLine

Interested in becoming an ally?

Contact us to learn more about positioning your solution and services alongside iVend Retail.