Application & Infrastructure Management
Fully managed, complete retail management for any sized retailer with delivery, management and support of all infrastructure and applications.
Tap into greater resiliency with iVend Cloud
Why iVend Cloud?
Complete Application Management
iVend Retail includes complete application management, so you run your retail operations and we run your IT, including:
Performance optimisation
Deployment of patches, hot fixes and ensuring a stable environment
Level 1, 2 and 3 support services
Application Management Services, included in the standard license fee
99% uptime
Resolve issues as they arise on a priority basis
Services extend to the test system
Application monitoring to ensure data integrity
Enhanced Security & Superior Data Integrity
iVend Retail hosted on Microsoft Azure with delivery, management and support of infrastructure and applications
Enhanced Security
Dedicated Cloud environment hosted on Microsoft Azure
- Daily, real-time data backups, with a rolling 7-day storage file
- Security hardening for data integrity, and protection against viruses, malware and phishing attacks
Data Integrity
- Data quality and adequate storage
- System availability and application server health
- Clean integration queues and audit error logs
Straightforward Infrastructure Management
iVend Retail includes system monitoring and management for your enterprise infrastructure, saving your company money and time, while also maximising your resources.
Monitoring system parameters such as memory, CPU and hard disc usage, slow performing queries, etc.
Daily backups with rolling 7 days backup on file
Ensuring the system is protected at all times with the most secure and advanced antivirus and malware software to reduce the risk of cyber data threats
Cloud clustering and high availability configurations for maximum throughput
Complete Infrastructure Management, delivered by an expert team
Slow running queries will be monitored and optimised
Are you using the right retail technology to meet today’s shopper expectations?Need some help managing your Enterprise Retail Cloud?