Eliminate gaps in your customer’s journey with Omnichannel Retail Software
Meaningfully engage your shoppers at every touchpoint with solutions built around the experiences today’s consumers have come to expect.
Eliminate gaps in your customer’s journey with Omnichannel Personalisation
Meaningfully engage your shoppers at every touchpoint with solutions built around the experiences today’s consumers have come to expect.
Deliver Unified Commerce, Everywhere
Integrate your retail channels to achieve omnichannel. Unify the sales channels of your business —whether online, offline or on-the-go— to deliver an “Everywhere Commerce” experience wherein your customers can buy from and communicate with your brand, anytime and anywhere.
Exceed expectations and delight shoppers by providing seamless customer experiences characterised by personalisation, convenience and ease.
Create those seamless omnichannel commerce experiences by streamlining customer, product and company data from all sales channels. From fashion to footwear, home goods to hardware, our flexible platform supports nearly every business size and retail vertical.
Build a Flourishing Retail Ecosystem
Retail is advancing to better serve the customers’ expectations for an efficient, fulfilling shopping experience in an omnichannel retail ecosystem.
Technology is a big driver of this advancement, allowing retailers to stay abreast of quickly changing consumer tastes, preferences, and expectations.
To keep up with the changes, many retailers have added new systems to their technology portfolios. While it makes sense to adopt technology one step at a time, your technology platforms should be seen as one, connected retail ecosystem, with each part supporting the other to provide a seamless shopping experience for customers.
Streamline your Retail Channels
Today’s ultra-connected consumers are more likely to hop between devices and channels when making a purchase. They might start online on a phone, PC/laptop, or tablet to research an item, and then either order it online or head to the store.
Or, they could start at the store and use your mobile app to check availability of an item at other store locations. If your channels are managed separately, and your online orders don’t sync with your in-store sales, your inventory information will be unreliable.
With a true omnichannel approach, retailers can drive traffic into store and build awareness pre-visit, increase in-store conversions, and continue to deepen engagement digitally post-visit.
Sales & Marketing
Systems & Technology
Inventory & Data
Physical & Digital
Customers & Vendors
Must-Have Omnichannel Capabilities
Big dreams? Get the tools you need to boldly go after them. iVend offers cutting-edge omnichannel retail software to make your expansion dreams possible. From in-store to online, iVend Retail’s highly flexible, fully integrated system will make your vision for an omnichannel organisation a reality.
Make Your Multichannel Approach Truly Omnichannel
Having the most advanced technology and running a multi-channel business is just the beginning. To truly do omnichannel well, you need all of those systems and technologies interconnected and sharing data. Integration gives you access to customer history, real-time sales revenue, and eliminates redundant data and processes – all of which, improve your bottom line.
iVend Retail’s suite of products is engineered with open APIs that allow you the ultimate in flexibility and unlimited scale. Additionally, we have created an omnichannel retailing software that outperforms the competition when it comes to ERP integrations. Whether you are running a Microsoft, Sage, SAP or another brand of ERP, our system will easily and effectively integrate.
iVend Omni Channel Retail Software Delivers Retail Excellence
iVend Retail Solutions
Retail resources to help you deliver omnichannel excellence.
