Partner Program Overview
We provide market-leading retail technology, products and solutions to customers around the world. Join our growing ecosystem of dedicated iVend Retail integrators and resellers to grow your business with access to expert training, marketing resources, demo software, leads, support and valuable discounts.
Unlock the benefits of the iVend Retail Partner Program
Our partner program aims to empower technology experts with the tools and resources that help transform customers into industry leaders.
Our partners are the foundation of our business and therefore we are committed to continuing our investment in technological innovation that moves your business forward and grows your profits. Partners bring our solutions to the market and solve our customers’ cloud challenges, and as such benefit from the license and services revenue derived from the partnership program at its various levels.
To further the success of our partners, we have invested in a “Best In Class” program to suit different types of partners. With a rigorous process for selection, our partners enjoy a wide field of opportunity to distribute our solution without competition.


Datec (Fiji) Pte Limited, an aspiring Gold Partner of CitiXsys, has been successful in digitally transforming retail businesses with iVend Retail and help retailers deliver a seamless customer experience through all their sales channels. We are excited to expand our opportunities by leveraging cloud technology and providing the best retail management solution to enterprise retailers in Fiji and the region.
Mr. Asheel Singh, Head of Consultancy Services, Datec Fiji Pte Ltd
Omnichannel Retailing on Cloud
iVend Retail is an integrated omnichannel platform delivered on Cloud that helps retailers and hospitality businesses increase revenue, build customer loyalty, and reach new customers while lowering operating costs.
Our retail management solutions provide capabilities for point of sale (POS), mobile POS, customer loyalty, eCommerce, digital passes, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP Business One, S/4 HANA and IS-Retail.
iVend Retail is ideal for the needs of mid-sized retail chains through to the scale and scope of global enterprise retailers that maintain hundreds of international locations, owner-operated stores, as well as franchisee operations.
Perform and Transform your Business
Make it Your Own
iVend Retail is flexible enough to meet the needs of any retailer. Whether customers need to integrate an ERP, accounting system or extend iVend Retail to match their unique ways of doing business – iVend APIs and Extensibility enable partners to tailor the solution to the specifications of our mutual customers.
Designed to Grow Your Business
We believe in a philosophy of mutual growth and in return for a commitment to build the business with iVend Retail, the more you are rewarded. It is not only about percentage points – margins are earned based on the number and validity of product related certifications that partner technology teams are required to have as well as recognition for continued loyalty and support.
Superior Business Resources
In addition to ongoing support from our regional sales and consulting teams, the iVend Service Portal serves as a central repository for creating a practice around iVend Retail collateral, including articles, forums, eLearning, documentation, templates, estimation sheets, sales tools and packaged marketing campaigns.
A Commitment to Support You
We are focused on product innovation and development for the Retail Industry. With employees in every major international market and consistent support in any geography, on any continent, we recognise that the greatest successes are never achieved alone.
Channel Partner Program
iVend Retail is sold, implemented and supported by our Channel Partners. Our certified Channel Partners service retailers in 90+ countries. Join us in delivering local, accessible, and professional support to growing retail organisations across the globe. Our channel partner program includes three tiered engagement levels

Virroo Pty Ltd, a CitiXsys Platinum Partner, is dedicated to working with its clients to provide innovative, effective, efficient, and comprehensive retail business software solutions. Virroo has been working with CitiXsys for many years and is fortunate to have been approved as a Development Partner with the ability to expand the core functionality of the iVend Retail Software Suite. Working in close collaboration with CitiXsys and utilising the comprehensive suite of iVend Retail solutions, Virroo has enabled its clients to better align people, software, business processes, and technology with innovation and strategy, resulting in its clients achieve a competitive advantage for their retail businesses.
Mr. David Kernke, Director, Virroo Pty. Ltd.