iVend Mobile Point of Sale (POS) System that Engages Customers Anywhere
Today’s connected consumers demand a personal shopping experience that can only be met when sales associates are no longer tied to the cash register. iVend Mobile Point of Sale (mPOS) enables retailers to engage and transact with shoppers from anywhere on the store floor or remotely via any iOS or Android mobile device. With mobile access to all core point of sale and customer service functionality in-store staff can convert more sales without leaving the consumers side.
iVend mPOS is an interactive and mobile point of sale system designed for retailers with limited floor space,pop-up shops, or those aiming to improve customer experience and streamline the sales process. It provides personalized selling with real-time data, product availability, customer history, promotions, loyalty points, and wireless payments. It also supports omnichannel retailing, including Buy Online and Pickup In-Store functionality.
Powering Retail Operations Around the World
Mobile Point of Sale Systems That Enhance Customer Experiences – Anywhere
Mobile point of sale (POS) software gives retailers POS functionality on iOS or Android devices. With mobile POS, you have the option to use tablets or other mobile devices in addition to traditional, terminal POS, to engineer efficient workflows and exceptional customer experiences. Moreover, for small format chains, mobile POS may be a practical cost-effective alternative to terminal POS. Mobile POS software equips retailers with all the POS functionality they need, including checkout and payment, customer loyalty program, reporting and analytics, inventory management, and offers integration with other CRM and eCommerce platforms.
Why iVend Mobile POS
iVend Mobile POS system offers several benefits to retailers, including the ability to process sales transactions from anywhere, improved customer engagement through personalized experiences, real-time inventory visibility, and easy integration with other iVend solutions to provide a seamless omnichannel experience for customers. Additionally, iVend Mobile POS can help increase sales, reduce errors, and improve overall operational efficiency for businesses of all sizes.
The Importance of Mobile POS Software
Mobile POS is easily scalable. As your business grows, you can simply add new mobile devices and new users to your POS software account in the cloud, and, almost instantly, you have a new checkout station, an additional return counter for the holiday season, an easy POS solution for your pop-up shop, or POS functionality outside at a sidewalk sale or at a community event.
Mobile POS gives merchants the agility to craft new types of customer experiences that can help win loyalty and increase conversions. Mobile POS frees sales associates from fixed POS terminals and allows them to assist customers in the aisles, provide the answers to their questions at the point of decision, and even complete transactions so customers don’t have to wait in a line to make purchases.
Designed for your Retail Vertical
iVend Retail is a POS software system designed for various retail verticals, which helps retailers deliver a better shopping experience to their customers. It can assist in managing stores, implementing an omnichannel approach, generating daily sales reports, and integrating easily with other ERP systems. Additionally, it can be customized to meet the specific needs of your industry.
Fashion & Apparel
Sports & Outdoors
Restaurants & Bars
Furniture & Decor
Health & Beauty
Wine & Liquor
Travel & Duty Free
Toys & Games
Hardware & DIY
Supermarket & Grocery
Books & Gifts
Hear from Retailers Around the World Using iVend mPOS
Virgin Mobile, Saudi Arabia
We were looking for a retail system with end-to-end management capabilities to efficiently run our store operations. iVend Retail addressed our needs perfectly. The Promotions tools in iVend Retail are exactly what Virgin Mobile Store needs. Now, all retail processes in our stores are integrated seamlessly.
– Russel Bacha, Information Technology Manager, Virgin Mobile KSA
Put Customer Information at your Sales Associates’ Fingertips
If your sales associates have information about customers and can personalize their service, they will be more effective at their jobs. With mobile POS, your employees can access data about past purchases, loyalty rewards, online browsing histories, and items in online shopping carts, to help direct customers to the merchandise they would find most interesting. Sales associates can also use purchase history to keep customers informed of new items in a brand’s line, make relevant suggestions, and ensure they are stocked up on the items they need.
Mobile POS integration with Other Business Systems is Key
Just how valuable mobile POS will be to your sales associates – and to your business – will depend on the data your employees can access with it. It’s a smart strategy to base retail technology on a digital platform to ensure all systems — including mobile POS, terminal POS, eCommerce, loyalty, digital passes, and reporting – share data and communicate with one another. It is also vital that your POS technology integrates with your enterprise resource planning (ERP) system, for seamless communication with inventory management and other back-office functions.
Greater Efficiency with Mobile POS
Mobile POS is also a valuable tool for increasing operational efficiencies. With mobile devices equipped with barcode scanners and integration with your inventory management system, receiving, inventory counts, and the returns process are streamlined, minimising labour costs.
Mobile POS provides retailers with the flexibility to use their retail space more efficiently by reimagining store layouts. This includes reducing the number of cash wraps, utilizing floor space for additional displays, and optimizing traffic patterns.
Closing the In-Store Disconnect with Mobile POS
Omnichannel retailers often find it difficult to equal online customer experiences in-store. On an eCommerce website, shoppers are greeted by name, they receive relevant offers and purchasing suggestions based on their shopping and browsing histories, and their loyalty rewards information and stored payment information is readily accessible. In a brick and mortar store, on the other hand, a customer can be virtually anonymous and receive no personalised service.
Mobile POS is an effective solution for closing the channel gap. Sales associates can identify shoppers by associating them with payment data, their loyalty rewards information, or other means, and access information about them that allows them to offer a more “online” customer experience in a physical store. Using mobile POS, sales associates can also collect information from shoppers in a brick and mortar store, which can help retailers create a 360-degree view of shoppers’ activities on all channels.
Around the Globe Shoppers Want Convenience and Personalisation
We surveyed over 2,000 shoppers around the globe from Dubai to Los Angeles and put game changing insights into one comprehensive report for you. Our global shopper survey revealed shoppers are open to receiving service from sales associates with tablets or other mobile POS devices, citing reasons including greater convenience and time savings.