Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Sharks Sports and Entertainment is a division of the San Jose Sharks organization that was created to oversee the business operations of the San Jose Sharks, the SAP Center at San Jose “The Shark Tank,” and select SAP Center events. With extensive expertise and capabilities, Sharks Sports and Entertainment manages the San Jose Sharks business operations, including: marketing, corporate partnerships, sales management, broadcast, ticket sales, event presentation, community programs, media relations, advertising, facilities, promotions, publishing, merchandising and additional areas of the organization.

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HeadquartersHeadquarters: United States of America

WebsiteWebsite: sharkssports.net

IndustryIndustry: Retail – Sports Merchandise

SolutionsSolution: iVend Retail

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HeadquartersHeadquarters: United States of America

WebsiteWebsite: sharkssports.net

IndustryIndustry: Retail – Sports Merchandise

SolutionsSolution: iVend Retail

READ FULL CASE STUDY ENGLISH
READ FULL CASE STUDY SPANISH

Easy integration of SAP Business One with iVend Retail allowed Sharks Sports and Entertainment to effectively integrate and manage its retail & financial data

The implementation and roll out of iVend Retail at the Sharks Sports and Entertainment utilizing the consulting resources of CitiXsys was definitely a positive experience. We found their attention to detail matched our Company’s high standards of quality and customer satisfaction. Communications between all parties was prompt and professional. We will continue to grow our business using software and services from CitiXsys.

General Manager, Merchandise -Sharks Sports and Entertainment

Challenges

  • Reduce stock out and overstock situations at stores
  • Integrate enterprise accounting structure to ensure easy transfer of data into appropriate accounts
  • Improve ability to manage inventory valuation and visibility of transactions in real time

Benefits

  • Consolidated retail sales data with improved accuracy and transparency
  • Improved purchasing and forecasting
  • Improved pricing flexibility for discounts and promotions
  • Gained a 360 degree view of the merchandise division, revenue, costs and inventory valuation in real-time

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