iVend Retail Customer Success Story Reeves Floral Products

Oscar Jacobson

Located in Georgia, Reeves Floral Products, Inc. has been servicing the floral and decorative needs of designers, florists, interior decorators, caterers and event planners throughout Southeast America since 1962.

What began as a greenhouse grower and supplier of fresh flowers in a small northern suburb of Atlanta, Georgia, has evolved into one of the largest importers and distributors of cut flowers, floral supplies, artificial flowers and decorative accessories in the United States.

The company has over 100,000 square feet of showroom and warehouse space in its main facility located in Woodstock, Georgia and offers an extensive range of floral products and services that include seedlings, cuttings, wholesale flowers, florist supplies and much more.

In addition, the company also operates out of Gainesville, Georgia where a full array of products and services are also available.

HeadquartersHeadquarters: USA

WebsiteWebsite: reevesfloral.com

IndustryIndustry: Speciality Retail – Floral Inc

SolutionsSolution: iVend Retail

HeadquartersHeadquarters: USA

WebsiteWebsite: reevesfloral.com

IndustryIndustry: Speciality Retail – Floral Inc

SolutionsSolution: iVend Retail

Flowering to Success

I would like to take a moment to compliment you on the team you have working for you. I have worked on several implementations in the past and have never worked with a group who were as eager and talented as your associates. Even with the time difference between India and the United States, there never seems to be an issue completing any development that arises. Thank you again for all your help.

Chuck Woodring, Warehouse Manager, Reeves

Challenges

  • Flexible, responsive and integrated solution to provide real time access to information
  • Improve inventory management and in-store customer experience
  • Maintain the niche, be competitive by improved retail management

Benefits

  • Ability to recall transactions for refunds at the POS and issue 2 copies of the Refund Receipt
  • Ability to issue and track in-store credit memos to customers even if they don’t have accounts set up
  • Customised Customer Payment Terms at POS to help identify customers that have accounts and process their transactions faster especially repeat orders
  • Enables application of line and sale discounts on transactions based on customer history
  • Automatic and manual request options for replenishment to the head office
  • Supports the ability to set up price lists for items and special pricing for specific customers at the head office

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