Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Young at Heart Toys started in September 2014 from the owner’s home, selling game and toys from leading brands like Playmobil and Fisher-Price from a mobile, pop-up shop at local markets. They used basic spreadsheets to manage sales and inventory, but knew as their business grew that would want a business management solution that could not only manage sales, but also integrate with their existing 3rd party eCommerce portal and support their mobile business needs.

Since the project was a greenfield project started from scratch, planning had to be precise, keeping in view both the existing business and future business plans. Another challenge was that the project had to be completed within a short span of time.

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HeadquartersHeadquarters: South Africa

WebsiteWebsite: youngathearttoys.co.za

IndustryIndustry: Multi-brand Toy Stores

SolutionsSolution: iVend POS, iVend mPOS, iVend Reporting & Analytics

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HeadquartersHeadquarters: South Africa

WebsiteWebsite: youngathearttoys.co.za

IndustryIndustry: Multi-brand Toy Stores

SolutionsSolution: iVend POS, iVend mPOS, iVend Reporting & Analytics

READ FULL CASE STUDY

Establishes Standard Business Processes with iVend Retail

iVend Retail along with WLM Software has helped us to build a retail business system for managing our business sophisticatedly and with ease. The intuitive and interactive interface of iVend Retail has reduced transaction time and eased the overall inventory management. We will soon integrate our eCommerce portal with iVend Retail.

Claudia Prinsloo, Owner, Young at Heart

Challenges

  • Lacked an inventory management solution
  • No visibility into sales data or performance reports
  • Unavailability of reports required for business decision making
  • Lacked promotions engine and multiple issues in applying discounts

Benefits

  • Implementation of a standard business process based on best industry standards
  • Incorporation of sales reporting and billing tools reduced manual work
  • Improved inventory management
  • Gain key business insights via reporting and analytics capabilities
  • Able to deliver a great, mobile buying experience
  • Option to integrate with any 3rd party eCommerce portal

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