Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Greenlight Planet is a for-profit social business that designs, distributes, and finances solar home energy with an under-served population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is unavailable or too expensive.

From its wide range of trusted Sun King™ solar lamps and home energy systems, to its innovative distribution partnerships, to its flexible EasyBuy™ pay-as-you-go financing model, Greenlight Planet continuously strives to meet the evolving needs of the off-grid market and delight its customers with more options to power their lives.

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HeadquartersHeadquarters: Nairobi, Kenya

WebsiteWebsite: greenlightplanet.com

IndustryIndustry: Solar Energy Products Retail

SolutionsSolution: iVend Point of Sale (POS), Integrated with SAP ByDesign

Channel partnerChannel Partner: Total Solutions Limited

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HeadquartersHeadquarters: Nairobi, Kenya

WebsiteWebsite: greenlightplanet.com

IndustryIndustry: Solar Energy Products Retail

SolutionsSolution: iVend Point of Sale (POS), Integrated with SAP ByDesign

Channel partnerChannel Partner: Total Solutions Limited

READ FULL CASE STUDY

Greenlight Planet lights the path for over 27 million rural consumers with 150 stores powered by iVend Retail.

iVend Retail has given us the ability to closely monitor stock across our branches in Africa, which is very important as our products are high value assets and are distributed to individual agents in the field and must be carefully tracked. We have been able to increase efficiency in how we report for stock and generate reports for cash sales happening across our branches. We are keen in looking for even more options iVend holds to increase the scope of management within our Company.

Alex Kamau Karuru, Country Store Manager, Greenlight Planet Kenya

Challenges

  • No software applications for managing inventory management
  • All Stock Management was being carried out in spreadsheets
  • No visibility into sales made on a daily, week or monthly basis
  • Inability to create users/stock location points where stock can be transferred to a point of issuance
  • No integration to SAP ByDesign ERP
  • Could not print out POS transaction receipts at time of purchase
  • Slow checkout times and no history of customer purchases

Benefits

  • A modern retail ecosystem that will continue to grow alongside industry innovations
  • Real-time overview into stock holdings at all branches at any one time
  • Sales reports by location, available by day, week or month
  • Simplicity, efficiency, with a user-friendly software interface
  • Analytic reports and a management portal that allows an overview of all stores within the network
  • Ability to create a customer database
  • Ability to print out receipts from POS that act as proof of transactions
  • Ability to offer discounts for specific products and on specific days
  • 95% increase in data accuracy across all stores and locations

Implementation Partner

Total Solutions Ltd (TSL) is a leading technology solutions company in the East African region. Over the last 15 years, they have partnered to form strategic alliances to bring quality and innovative solutions to their customers. TSL products and services span across a wide range forming 3 core divisions; The Retail Industry Solutions division prides in endeavouring to be a centre of excellence in end to end solutions. The Enterprise Division caters for the medium and large sectors with leading edge technologies in Disaster recovery, Identity & Access Management and Security Solutions. The consumer Technology Division being the latest addition has grown into the largest presence across East Africa in the Large Format Retail sector.

The Results

Time Saving

100%

Time Savings

Increase in Data Accuracy

95%

Increase in Data Accuracy

Increase in Speed of Customer Checkout

90%

Increase in Speed of Customer Checkout

Increase in Employee Satisfaction

90%

Increase in Employee Satisfaction

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

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