iVend Retail Customer Success Story

SP Bakery

SP Bakery is a bakery retail chain with 23 locations in Yangon, Mandalay, and Nay pyi taw, as well as two manufacturing plants. They manufacture and sell freshly baked confectionary to the general public.
In 1969, the founder, U Kyin Sein, attracted by traditional sweet delights, chose to build his first bakery under the name “San Pya Confectionery” in Mogok, a small town on the outskirts of Mandalay Region. He put all of his energy into creating the best bakery for the people of Mogok since he loved baking.
Fast forward 50 years, and his grand-daughter Daw Thin Thin Kyaw, with remarkable vision and knowledge, renamed the bakery “SP Bakery” and expanded into Mandalay, then Yangon, and Nay Pyi Taw.

HeadquartersHeadquarters: Myanmar, South East Asia

WebsiteWebsite: spbakery.com.mm

IndustryIndustry: Bakery, Hospitality

SolutionsSolution:  iVend Point of Sale, iVend Loyalty, iVend Reporting & Analytics

ERP IntegrationERP Integration: SAP Business One SAP Business One

PartnerBusiness Partner: Vanguard

HeadquartersHeadquarters: Myanmar, South East Asia


IndustryIndustry: Bakery, Hospitality

SolutionsSolution: : iVend Point of Sale (POS), iVend Loyalty, iVend Reporting & Analytics

Channel partnerBusiness Partner: Vanguard Business Solutions & Consulting

SP Bakery improved its order management process and reduced inventory expenses thanks to iVend Retail’s cloud-based Retail Management Solution

Our company’s tagline is “we bake for you every day,” and our value is to serve our customers with high-quality, fresh, and nutritious food. We also want to provide our customers with an outstanding retail experience by offering loyalty membership and targeted promotions. To accomplish this, we needed an integrated retail management solution that could handle everything from raw materials procurement to manufacturing and sales. The iVend Retail solution, connected with SAP Business One, streamlines the entire process. We can see great visibility of inventory, sales, and special-order management using a centralised retail solution. iVend loyalty also ensures that our customers are satisfied with our products and services and keep coming back

Ms. Candy PP Khin, CFO, SP Bakery


  • High cost of managing and maintaining an on-premise solution
  • Lack of functionality in the locally developed retail management system with no integration to SAP Business One
  • Overcoming disaster recovery for an on-premise deployment
  • Inability to create promotions and set single pricing across all channels hindered the growth potential of the bakery chain


  • Centralised retail management for clear visibility of inventory, sales, and promotions across the retail enterprise
  • Full integration with SAP Business One streamlining the whole process from manufacturing to sales
  • Integrated merchandise management enabled optimisation of product mix with detailed sales reporting
  • Ability to set up the right pricing and promotions increased efficiency, productivity, and profitability

Implementation Partner

Vanguard is one of Myanmar’s leading business process consulting and business solutions provider with specialized expertise and experiences across a range of industries, focusing on business process improvement. Vanguard is well-known throughout the business community for its culture. Their business is built on strong relationships with their employees, partners and clients. By building strong relationships internally and externally enriched with industrial best practice, they strive to provide impeccable consulting services which helps their clients grow effectively and efficiently


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