iVend Retail Customer Success Story
Goodwill Industries of San Joaquin Valley, Inc. (GISJV) is a not-for-profit agency that provides job services designed to help people with employment barriers to become self-sufficient. GISJV was incorporated in the state of California in 1940, just in time to assist with scrap salvaging efforts for World War II. Many of Goodwill’s early participants were veterans in need of job training and placement services. GISJV operates throughout the San Joaquin Valley, with 17 retail stores, two bulk-sale facilities and a separate not-for-profit dedicated to providing jobs for people with severe disabilities.
At an important time for growth, GISJV was facing an enormous challenge – how to effectively manage inventory in 19 sales locations and two distribution centers, plus track 8,500 donation boxes located throughout the valley. Fortunately, GISJV was able to connect with trusted iVend Retail Channel and SAP Gold Partner, Softengine that could help them design and implement the system as part of the Goodwill Suite(r) deployed by 15 regional Goodwill Industries chains in North America.
iVend Retail, SAP and Softengine Team Up to Deliver a Real-time Inventory Solution for Goodwill
We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time.
David Miller, CEO & President Goodwill Industries San Joaquin Valley