iVend Retail Customer Success Story: UNITEX CARIBE

Oscar Jacobson

UNITEX Caribe, S. A., Dominican Republic’s respected retailer of private label apparel, has grown its business with iVend Retail and SAP Business One. The company was incorporated in the year 2003 and began operations on January 9, 2004. UNITEX Caribe S. A., specializes in marketing and distribution of numerous high quality, branded apparel including the renowned Fruit of the Loom lines of inner apparels and active wear.

The company was found by brothers José Ramón and Juan Manuel Puig, and it has been over four decades that they have successfully run and expanded their traditional business of production of top-quality clothing apparel.

The company decided to begin their retail operations in January 2004, with their main office in the Santo Domingo metropolitan area, housing the administrative and sales divisions. UNITEX Caribe has carefully structured its operations and is fully functional to handle multi-market operations. Their distribution network spreads throughout the Caribbean, including: Dominican Republic, Jamaica, Haiti, Trinidad & Tobago, Grenada, Caiman Islands, Guadalupe, Barbados, San Martin, Curaçao, Martinique, The U.S. & British Islands as well as Dominica. With eyes focused on expanding across the continent, UNITEX group has set the ambitious targets of becoming the leading apparel retailer and plans to enter other potential markets in the near future.

HeadquartersHeadquarters:Dominican Republic, Caribe

WebsiteWebsite: unitex.com.do

IndustryIndustry: Apparel

SolutionsSolution: iVend Retail Management Suite with SAP Business One

ERP IntegrationERP Integration: SAP Business One SAP Business One

HeadquartersHeadquarters: Dominican Republic, Caribe

WebsiteWebsite: unitex.com.do

IndustryIndustry: Apparel

SolutionsSolution: iVend Retail Management Suite with SAP Business One

ERP IntegrationERP Integration: SAP Business One SAP Business One

Integrated Store functions for efficient & effective Retail management

We have reduced time in management of our retail processes in a dramatic way. For instance the process of stock requisition from stores took 3 to 4 days with legacy system, with iVend Retail stock transfer requisition starts at the store, then stock transfer is created on SAP in less than a day. Data can be easily tracked. Before implementation of iVend Retail and Item Matrix, creation of items and its variations took hours, with iMatrix things are a lot easier to manage.

Joan Puig, Vice-President, Unitex Caribe

Challenges

  • Non-integrated data management
  • Inefficient stock monitoring & movement
  • Inadequate Customer Information
  • Complex & inaccurate data retrieval process

Benefits

  • Easy-to-use solution that is scalable to accommodate future growth and demands
  • Enhanced data accuracy & synchronised visibility across stores
  • Increased speed and accuracy in processing transactions
  • Increased responsiveness to market demands
  • Supports Discounts & Promotions like gift certificates, gift cards, discounts etc

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