Project Description

iVend Retail Customer Success Story

Oscar Jacobson

The Vitamin Shoppe is a 35 year old leading specialty store in nutritional products, including vitamins, minerals, nutritional supplements, herbs, sports nutrition formulas, aromatherapy and much more.

The stores sell a wide range of products from various brands, including patented Vitamin Shoppe brand itself. They have highly trained staff at a store to advise customers when they need to finalise their purchase.

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Video Case Study

HeadquartersHeadquarters:Panama

WebsiteWebsite: vitaminshoppe.com

IndustryIndustry: Retail – Specialty Store

SolutionsSolution: iVend Retail and SAP Business One

ERP IntegrationERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY ENGLISH
READ FULL CASE STUDY SPANISH

HeadquartersHeadquarters: Panama

WebsiteWebsite: vitaminshoppe.com

IndustryIndustry: Retail – Specialty Store

SolutionsSolution: iVend Retail and SAP Business One

ERP IntegrationERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY ENGLISH
READ FULL CASE STUDY SPANISH

iVend Retail and SAP Business One Enhance Store Experience for Specialty Retailer Vitamin Shoppe

Integrated Store operations with enhanced store experience at Vitamin Shoppe stores with iVend Retail and SAP Business One.

Marta Ferrer, Director Retail Stores, Reprico

Challenges

  • Lack of Sales promotion engine
  • Inadequate stock control, support for multiple locations
  • Unavailability of Loyalty program
  • No real time data synchronisation between in-store operations and head office
  • Unable to capture customer information for targeted selling
  • Transaction data stored in silos in absence of integrated retail system

Benefits

  • Robust promotions engine to boost sales
  • Efficient customer service and enhanced customer experience
  • Real-time visibility into business operations
  • Heightened productivity with no duplication of effort
  • Greater ability to upsell and cross-sell
  • Elimination of IT integration costs
  • Better communication among departments and more synchronised operations

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

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