iVend Retail Customer Success Story

Oscar Jacobson

Established in 2011, Time House is a young, energetic, and vibrant retailer and distributor of watches, bags, luggage, and toys categories based in Dubai, UAE. They supply products that are at the forefront of the most reputable and affordable brands in the world. The company has a distribution network that spreads across the UAE, Kuwait, Sultanate of Oman, Qatar, and Saudi Arabia.

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HeadquartersHeadquarters: Dubai, MEA

WebsiteWebsite: www.timehouse.store

IndustryIndustry: Watches and Fashion Accessories

SolutionsSolution: iVend Point of Sale

Channel partnerERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY

HeadquartersHeadquarters: Dubai, MEA

WebsiteWebsite: www.timehouse.store

IndustryIndustry: Watches and Fashion Accessories

SolutionsSolution: iVend Point of Sale

Channel partnerERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY

Time House improved their checkout process and increased customer satisfaction by switching to iVend Retail, which was a key demand of their luxury line of business.

iVend Retail has fulfilled all our expectations from a feature standpoint. The customer checkout experience has improved significantly resulting in an improvement in overall customer satisfaction which is extremely important in our business of luxury items. iVend Retail has helped us make smart decisions that have had a direct impact on our bottom line.

Sayyid Fazal, IT Manager, Time House Trading LLC.

Challenges

  • Time-consuming customer checkout process
  • Lack of interface with third-party ERP systems
  • Slow transaction and system processing speeds
  • Inability to set up promotions and discounts

Benefits

  • Quick checkout for a seamless shopping experience
  • Full integration with SAP Business One streamlining the retail processes
  • Ability to set up the right pricing and promotions increased efficiency and profitability
  • Blazing fast processing speed of the POS

Are you the next iVend Retail customer?

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