Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Bizgram Asia Pte Ltd is the Singapore Registered Government Supplier Under Gebiz for all purchases via tender system and able to provide exclusive discounted prices for IT / Computer products for all major brands. They hold huge inventory at their warehouse for fulfillment of orders for individual corporate branches or even major events for gadgets / backup solutions / data centres / servers / Cloud solutions.

Bizgram Asia was established in year 2009. Bizgram is Retailer, wholesaler, distributor and omnichannel business selling at ecommerce and marketplaces in Singapore and Malaysia. Bizgram has offices in Singapore, Batam (Indonesia), Malaysia and Hong Kong and a chain of stores in Singapore and Indonesia.

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Video Case Study

HeadquartersHeadquarters: Singapore, SEA

WebsiteWebsite: bizgram.com

IndustryIndustry: Electronics Store

SolutionsSolution: iVend eCommerce, iVend Retail

READ FULL CASE STUDY

HeadquartersHeadquarters: Singapore, SEA

WebsiteWebsite: bizgram.com

IndustryIndustry: Electronics Store

SolutionsSolution: iVend eCommerce, iVend Retail

READ FULL CASE STUDY

iVend Retail brings online & offline worlds closer to deliver a 360-degree view of inventory and customers for Bizgram

On our old platform, making a new product category or simple editing took hours and required technical skills. Now we can do changes almost immediate and we can do it ourselves.

Niraj Agarwal, CEO / Managing Director, Bizgram

Challenges

  • Required an intuitive Point of Sale (POS) with real time price and stock update
  • Single view of inventory was not available
  • Previous application was unable to capture and update complete product details
  • Lack of Integration to ERP
  • A strong need to deliver customers and employees with a seamless experience
  • Needed a secure and scalable to deliver engaging user experience

Benefits

  • Faster product discovery and increased sales
  • Ability to better support site traffic with more product information
  • Higher upsell and cross-sell through “frequently bought together” suggestions
  • Enterprise ready features including promotions, rewards, loyalty and gift card management
  • Solution scales alongside aggressive expansion plans

The Results

Time Saving

30%

Time Savings

Increase in Data Accuracy

50%

Increase in Data Accuracy

Increase in Speed of Customer Checkout

25%

Increase in Speed of Customer Checkout

Increase in Employee Satisfaction

25%

Increase in Employee Satisfaction

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

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