Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Started in 2014, PT Mitra Buana Elok, the main distributor of Beyond Beauty products in Jakarta, is one of the newest entrants in beauty business in Jakarta, Indonesia. The company sells cosmetics with the Beyond brand name (originally from South Korea). PT Mitra Buana Elok, or also known as MBE, was established in February, 2014, and they are the exclusive distributors of Beyond Beauty. Sheila Lesmana, The General Manager, PT Mitra Buana Elok says that, “The founder also has other companies in different ventures (textile manufacturing, agriculture, etc).” Beyond carries eco-beauty values which is safe to use and environment friendly as well.

Currently, the retailer has seven stores in various areas (such as Jakarta, Bandung, Surabaya, etc); and next year, they plan to open another 10 branches.

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HeadquartersHeadquarters: Jakarta, Indonesia

WebsiteWebsite: beyond.lgbeautymall.com

IndustryIndustry: Beauty and Make-Up

SolutionsSolution: iVend Retail, iVend Loyalty and iVend Passes with SAP Business One

Channel partnerChannel Partner: Soltius

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HeadquartersHeadquarters: Jakarta, Indonesia

WebsiteWebsite: beyond.lgbeautymall.com

IndustryIndustry: Beauty and Make-Up

SolutionsSolution: iVend Retail, iVend Loyalty and iVend Passes with SAP Business One

Channel partnerChannel Partner: Soltius

READ FULL CASE STUDY

PT Mitra Buana Elok, the main distributor of Beyond Beauty products in Jakarta, follows the footprint of its parent company by adopting iVend Retail POS, iVend Loyalty and iVend Passes with SAP Business One.

Business is growing, and iVend Retail with SAP Business One is a good decision for furthering expansion. iVend Retail seamlessly integrates with SAP Business One, hence is a natural choice for PT Mitra Buana Elok. Overall, we are satisfied with the efficiency of iVend Retail Application.

Sheila Lesmana, PT Mitra Buana Elok

Challenges

  • Disintegrated retail operations
  • Time-consuming reporting processes
  • Manual operations and process management
  • No loyalty solution integrated for customer retention

Benefits

  • An easy-to-use solution that is eminently scalable to accommodate future growth
  • Integrated and unified system – fits into their SAP Business One infrastructure
  • Enhanced data accuracy and synchronised visibility across stores
  • Supports discounts & promotions like gift certificates, gift cards, discounts, etc. via iVend Loyalty and iVend Passes

Implementation Partner

Soltius, established in 1998, is a leading ERP consulting firm with operations across the region. PT Soltius Indonesia has been recognized as one of the leading SAP implementation partners in Indonesia. It has established a strong presence in the medium and large enterprise market segment in Indonesia.

Soltius committed full support for the smooth transition to the new system. The Soltius team worked closely with the team from Beyond Beauty. The project was professionally managed and all stages of the project completed as per schedule. The successful implementation of iVend Retail and SAP Business One at Beyond Beauty has been a trend-setter of late.

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