Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Imtiaz, a venture of Mr. Hakim Khan Abbasi began operations in the year 1955. His primeval idea was to kick off a small store which could provide general items of daily use to their customers. Over the years as business grew, Mr. Imtiaz Hussain envisioned of making Imtiaz Super Store, a store which would help make peoples life better. He had a vision to serve people by helping them save money in their day today shopping; a vision to strive and conquer their customer’s with love.

Currently the Supermarket has three Stores, five warehouses and a packaging unit and this elaborate network is controlled from the Head office located at Karachi, Pakistan. Keeping pace with growth in Retail Sector in Pakistan, company is about to inaugurate a new Supermarket that be biggest one among all three existing super Markets

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HeadquartersHeadquarters: Pakistan

WebsiteWebsite: imtiazsupermarket.com.pk

IndustryIndustry: Retail – Supermarket

SolutionsSolution: iVend Retail Management Suite with SAP Business One

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HeadquartersHeadquarters: Pakistan

WebsiteWebsite: imtiazsupermarket.com.pk

IndustryIndustry: Retail – Supermarket

SolutionsSolution: iVend Retail Management Suite with SAP Business One

READ FULL CASE STUDY

Retail integration for Managed Multi-Store operations, aligned Inventory and Warehousing

The benefits of our new Retail management system are splendid. We have full control on what is being purchased, what is being sold, and what is available in the inventory. Now we have obtained a fairly transparent view of store operations through process integration.

Waqas Hanif, IT Head, Imtiaz Supermarket

Challenges

  • No centralised access to inventory information & availability of proper sales data
  • Inefficient stock monitoring & movement
  • High transaction time at point of sale and system constraint to handle high footfall at store
  • Data existed in siloes at each branch & lead inaccurate inventory calculation
  • Unmanageable data consolidation & audits

Benefits

  • Improved manager efficiency with timely information for decision making based on factual data
  • Aligned procurement planning with sales strategy, giving greater control over what is purchased and sold
  • Increased visibility and control over operating margin
  • Increased speed and accuracy in processing transactions
  • Increased responsiveness to market demands
  • Supports Discounts and Promotions like gift certificates, gift cards, discounts etc.

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