iVend Retail Customer Success Story

Vanguard

Vanguard Pharmacy Limited is a retail community pharmaceutical company, fully registered with the Corporate Affairs Commission as a Limited Liability Company. They are licensed by both the Pharmacists’ Council of Nigeria and the Veterinary Council of Nigeria to engage in the sales and distribution of all pharmaceutical and veterinary products and services. Vanguard Pharmacy Limited was opened with the goal of providing the general public with quality products and services at very affordable prices.

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HeadquartersHeadquarters: Nigeria, West Africa

WebsiteWebsite: vanguardpharmacy.com

IndustryIndustry: Pharmacy

SolutionsSolution: iVend Point of Sale

Channel partnerBusiness Partner: Emerging Digital Solutions

READ FULL CASE STUDY

HeadquartersHeadquarters: Nigeria, West Africa

WebsiteWebsite: vanguardpharmacy.com

IndustryIndustry: Pharmacy

SolutionsSolution: iVend Point of Sale

Channel partnerBusiness Partner: Emerging Digital Solutions

READ FULL CASE STUDY

Vanguard Pharmacy can now better serve its customers thanks to iVend Retail POS

It is impossible to overstate the importance of technology solutions in a sector where competition is constant. CitiXsys and their Gold Partner Emerging Digital Solutions, consider customer input seriously and put clients’ problems into action. This is what we have experienced, and it has really satisfied us as customers.

Ojo-Thomas Blessing, IT Project Lead, Vanguard Pharmacy

Challenges

  • Unable to retrieve stored data due to archiving issues
  • Frequent downtime due to system crash
  • Slow checkout process directly impacting sales value
  • Poor after-sales support

Benefits

  • Stable solution ensuring excellent customer and staff experience
  • Faster checkout for better sales and attracting more customers
  • Excellent after-sales support
  • Detailed reporting for monitoring business performance

Implementation Partner

Emerging Digital Solutions provides a suite of robust and efficient management information systems, intelligence and automation solutions for Retail, Hospitality, Pharmaceutical, Service, and Distribution Industries. From data collection and processing to analytics and reporting to resource monitoring and management, they assist small, medium and large enterprises to become proactive in business planning, increase profitability and customer loyalty, and measure operational performance.

EDS Nigeria

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