96% Of Shoppers Have Left Stores Empty Handed

When shoppers can’t find what they need or lines are too long it’s clear your store strategies aren’t helping save the sale. Learn from our survey of 2,500 shoppers from around the world on what motivates their shopping habits with powerful data insights on the value of an Omnichannel strategy, such as:

  • 91.4% of shoppers around the world research products online before making purchases in a brick-and-mortar store
  • 83.8% have browsed in physical stores before making a purchase online
  • About 50% of shoppers around the world take advantage of Click and & Collect /Buy Online Pickup In Store (BOPIS)

View the full infographic for highlights and key statistics on shopper behaviors that inform retailers on how to build consumer-centric retail strategy that hits the mark.

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2018 Global path to purchase

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