2018 Global Path To Purchase

2018 Global Path To Purchase

96% Of Shoppers Have Left Stores Empty Handed

When shoppers can’t find what they need or lines are too long it’s clear your store strategies aren’t helping save the sale. Learn from our survey of 2,500 shoppers from around the world on what motivates their shopping habits with powerful data insights on the value of an Omnichannel strategy, such as:

  • 91.4% of shoppers around the world research products online before making purchases in a brick-and-mortar store
  • 83.8% have browsed in physical stores before making a purchase online
  • About 50% of shoppers around the world take advantage of Click and & Collect /Buy Online Pickup In Store (BOPIS)

View the full infographic for highlights and key statistics on shopper behaviours that inform retailers on how to build consumer-centric retail strategy that hits the mark.

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2018 Global Path to Purchase Infographic


Here’s what our happy customers had to say about us:

Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.

Fran Burke, Business Manager, Burke Marine

As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.

Eremasi Matanatabu, Chief Operating Officer, Oscar Jacobson

We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.

David Miller, CEO & President, Goodwill Industries of San Joaquin Valley