Digital Passes Tag

   

What does a great customer experience strategy look like?

Customers aren’t responding to retail today – they’re driving it. Essentially customer demands and the devices they use are shaping the way that retail businesses develop. If customers are setting the agenda, the challenge for retailers is creating outstanding customer experiences when they sometimes feel…

Woo customers digitally

The onset of digital era started a decade ago, and retail has undergone a complete makeover since then. The smartphone revolution has completely altered the way people shop today. Mobile translates to digital access anytime, anywhere, as people have their mobile phones with them all…