May 10, 2019, Fiji – Responding to governmental regulations on tax structure for hotels and supermarkets in Fiji, the oldest family owned and operated resort on Malolo Lailai, Musket Cove Island Resort and Marina has made an investment to upgrade its IT systems to streamline their daily sales operations and comply with the Fiji Revenue and Customs Service (FRCS) VAT monitoring system (VMS) via the accredited iVend Point of Sale (POS).
IT Excellence & Unparalleled Customer Service
Tucked among the coconut palms, tropical gardens, lagoons and a stunning beachfront, this island hideaway resort captures the essence of Fiji and accordingly, management looked no further than trusted, local IT experts Datec Fiji Ltd. to evaluate and implement new technology for their resort operations, with a diverse range of accommodation choices, residential development, marina, day spa, supermarket, bar & restaurants managed by a dedicated staff of 175.
Embracing Digital Transformation in Fiji
According to Greg Levestam, IT Manager at Musket Cove, “We evaluated a few vendors who could help us comply with government standards and after our research, felt that the iVend Retail software was way in front of the competition with regard to functionality; we also knew we’d receive strong local support from Datec.” Musket Cove employee, Abhishek Singh agreed that the system was a big upgrade, and readily made accessible more detailed reports on daily operations, accounts, audit and stock take, all the while allowing them to serve their customers in the laid-back fashion typical of the Island.
iVend Retail by CitiXsys is an integrated omnichannel suite comprised of point of sale, loyalty, eCommerce, inventory, digital passes, analytics and mobility solutions with integration with any ERP. Retail and hospitality businesses gain the ability to seamlessly provide exceptional customer experiences throughout the entire shopper and dining journey. The solution is available through a worldwide distribution network of certified partners.
Datec Leads the Local Implementation
Datec Fiji Ltd. managed iVend Retail accreditation with the Fiji Revenue & Customs Service (FRCS) VAT Monitoring System (VMS) last year. According to Raj Singh, Business Development Manager at Datec (Fiji) Limited, “We were pleased to add Musket Cove to our existing Fijian customer base and iVend Retail to product portfolio, already consisting of Sage ERP and other IT products. We found iVend to be above the other POS software we were selling due to its customisations that allow us deliver compliance with the Fijian government and also connect to Sage or another ERP.”
Musket Cove Island Resort and Marina, winner of the TripAdvisor™ Certificate of Excellence is proactively getting ahead of digital transforming and navigating a rapidly changing technology ecosystem with best-of-breed business management solutions.
For more information:
About iVend Retail – www.ivend.com
iVend Retail by CitiXsys is an integrated omnichannel platform for retail and hospitality chains. Designed to provide exceptional customer experiences throughout the entire shopper and dining journey, iVend Retail solutions for point of sale, loyalty, eCommerce, digital passes, analytics and mobility offer out-of-the-box integrations to Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP Business One, S/4 HANA, ECC 6.0 and IS-Retail to produce a flawless ecosystem where data flows instantly and freely. Our suite of solutions are available through a worldwide network of certified partners.
About Datec Fiji Ltd. – http://www.datec.com.fj
Datec (Fiji) Ltd is a leading ICT Solutions Provider and Integrator offering a diverse range of products, solutions and services. Datec is committed to impacting clients’ business outcomes by providing technologies that maximize their potential. Founded 30 years ago, Datec today has some of the most skilled technical teams supporting a diverse range of customer requirements in Fiji. We use our experience and capabilities to empower our clients across various sectors including Corporate, Tourism, Government, Financials, SME, NGOs, Schools, Media, etc
About Musket Cove – https://www.musketcovefiji.com
The resort is family owned and operated by Fiji’s oldest resort company, enjoying more than 50 years in the Fijian hospitality industry. At Musket we are proudly Fijian and embrace our countries rich and diverse culture. We are committed to delivering a true Fiji Island experience. You will be hosted by 175 extremely warm and dedicated staff, who will endeavour to ensure your holiday experience is unique and that you return home with fond memories of our island paradise.
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