As a retailer, what can you gain from modernising your retail management software? The short answer is, technology will play an essential role in how this pandemic has and will play out, and who wins and who loses in the ‘New Normal’.
The pandemic has caused a shift in consumer trends – from the move to digital commerce, to increased measures for safety and security, and it has accelerated the demand for omnichannel operations and the agility delivered by cloud solutions.
To bridge the gap between where your retail management system is today and where your customers are headed in the future, we share our approach to how and why retailers are revising their business plans and adapting their operational models to accommodate new consumer preferences, and to ensure employee safety and organisational health.
View this infographic to learn about:
Changing consumer preferences
Features of a modern retail management solution
The business impact retailers see in implementing Cloud
Get the infographic How COVID-19 has affected retail globally to learn more about how cloud-based technology will aid in retail recovery and help retailers build operational resilience.
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Here’s what our happy customers had to say about us:
Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.
Fran Burke, Business Manager, Burke Marine
As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.
Eremasi Matanatabu, Chief Operating Officer, Oscar Jacobson
We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.
David Miller, CEO & President, Goodwill Industries of San Joaquin Valley
iVend Retail by CitiXsys delivers Enterprise Retail Management Solutions on Cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. Currently used in over 90 countries, iVend Retail is available worldwide through a network of certified partners.
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