EBOOK

True omnichannel means bricks and clicks

The reason to focus on eCommerce when most sales are in the store

EBOOK

True omnichannel means bricks and clicks:

The reason to focus on eCommerce when most sales are in the store

Retailers need to maintain a presence in various channels both digital and physical to remain top-of-mind to consumers in the omnichannel era. eCommerce software that integrates to your other store systems allows you to:

  • Interact with customers more often

  • Compete with larger, more established retailers

  • Gain a 360-degree view of customer activity on all channels

  • Reduce enterprise stock holdings with a single inventory system across channels

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Testimonials

Here’s what our happy customers had to say about us:

Ming-wouy

iVend Retail is a fully integrated omnichannel system that is always looking to the future for more benefits to the retailer & customer. It has everything in its suite that we need including inventory management, reporting, ERP integration and an excellent after sales support.

Mr. YC Ng, Head of Division, Ming Wuoy Group
Oscar Jacobson

As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.

Eremasi Matanatabu, Chief Operating Officer, Oscar Jacobson
Goodwill Industries

We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.

David Miller, CEO & President, Goodwill Industries of San Joaquin Valley