EBOOK
True omnichannel means bricks and clicks
The reason to focus on eCommerce when most sales are in the store
EBOOK
True omnichannel means bricks and clicks:
The reason to focus on eCommerce when most sales are in the store
Retailers need to maintain a presence in various channels both digital and physical to remain top-of-mind to consumers in the omnichannel era. eCommerce software that integrates to your other store systems allows you to:
Interact with customers more often
Compete with larger, more established retailers
Gain a 360-degree view of customer activity on all channels
Reduce enterprise stock holdings with a single inventory system across channels
Testimonials
Here’s what our happy customers had to say about us:
Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.
As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.
We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.
