A quick glance at the new retail technology announcements made by first-mover retailers across the globe in 2018 offer a picture of where CIO and CTO investment might be going in 2019. UK grocery chain Asda and general merchandise high street player Argos were among…
Retailers are looking to craft exceptional customer experiences (CX) as the role of the store evolves in line with digital influences, and value-added resellers (VAR) aiming to help them achieve this goal must consider some fundamental points. In my view, enhanced CX comes from integrated…
From voice-enabled systems to virtual reality (VR), and biometrics to Blockchain, the retail technology innovation agenda has stepped up a gear already in 2018 – and we aren’t even halfway through the year. A common feature of all the technology gaining traction in the opening…
With retailers targeting customer centricity and personalisation to better understand shopper needs, we at iVend Retail took it upon ourselves to offer a helping hand by identifying the key consumer traits of nine different nations – and the results were fascinating. South Africa proved to…
You’ve heard of environmental campaigns to “Save The Whale”, now it’s time for technology companies operating in retail to Save The Sale. Our recent global research clearly shows consumers around the world display many different behaviours, but one thing all nations’ shoppers do tend to…
The challenges currently facing the global retail market should provide vendors with some food for thought as we enter the new year. Learn How A Partnership With iVend Retail Gives You Flexible Software To Position Your Retail Customers For Future Success Retailers can be difficult…
Calling all retail technology vendors – are you developing software and systems that are helping retailers successfully ride the innovation wave carrying their industry today? Virtual reality, visual search online and voice-activated solutions are just a few examples of the new wave of innovation lifting…
As retailers close out 2016, they’re looking well ahead into 2017. As you plan for the New Year, It’s important to take a look at trending retail technology that can help you amp up customer satisfaction and find ways to automate and operate more efficiently….
Over the past few weeks, we’ve been talking about the ‘trifecta’ for small business success. In part one, we looked at the cloud’s role in the affordability of technology, enabling SMEs to give customers the kind of connected experiences previously reserved for larger corporation. In…
What’s the biggest mistake a small business can make when investing in technology? Thinking that the solution alone will bring them company growth. In this second part of our SME trifecta blog series, we want to talk about the role of technology’s partner in crime…