iVend Retail Customer Success Story

Oscar Jacobson

Reacsa is a leading company for Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) products and accessories. They have 35 branches in the Mexican Republic’s western, northern, Pacific, and central zones.
Reacsa has established itself as the top option in refrigeration and accessory retailers in the country with 75 years of experience in the market. They are the authorised distributors for several well-known brands, including Chemours, York, LG, Samsung, Copeland, Emerson, Acemire, Adesa, Robershaw, S&P, and Bohn. Customers can always get what they are looking for at the greatest price because they have a wide choice of national and international products and vast inventories

HeadquartersHeadquarters: Mexico, Latin America

WebsiteWebsite: reacsa.mx

IndustryIndustry: Refrigeration and Air conditioning

SolutionsSolution: iVend Point of Sale

ERP-IntegrationERP Integration: SAP ECC

HeadquartersHeadquarters: Mexico, Latin America

WebsiteWebsite: reacsa.mx

IndustryIndustry: Refrigeration and Air conditioning

SolutionsSolution: iVend Point of Sale

ERP-IntegrationERP Integration: SAP ECC

With iVend Retail, Reacsa can enjoy the benefits of a unified platform

iVend Retail has helped us in developing a system that provides reliable information while also increasing the efficiency of retail operations, allowing us to improve customer service and increase revenues.

Víctor Arteaga, CTO, Reacsa

Challenges

  • Data quality and accuracy issues
  • No reporting mechanism to monitor business performance
  • Previous POS didn’t have all necessary retail functionalities
  • Complex for users to operate

Benefits

  • Centralized retail management with accurate sales, inventory and customer data
  • Full integration with SAP ERP streamlining the entire sales and accounting processes
  • Ability to work in offline mode when there is no or intermittent connectivity
  • Full reporting and insights on business performance

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

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