iVend Retail Customer Success Story

Oscar Jacobson

Since 1992, Pafriw has differentiated itself from being just another hardware retail store by offering its esteemed clients affordable hardware of the best quality. Although they have grown and changed over the years this has remained their key focus. From their humble beginnings in Papua New Guinea to their rapid expansion into the African continent, they have succeeded in their pledge to bring the best quality hardware at affordable prices to over 3,000,000 homes. Pafriw strives to succeed in the Zambian market and beyond. Pafriw is a subsidiary of CNBM Group.

READ FULL CASE STUDY

HeadquartersHeadquarters: Lusaka, Africa

WebsiteWebsite: www.pafriwzm.com

IndustryIndustry: Hardware and Home Improvement

SolutionsSolution: iVend Retail

ERP-IntegrationERP Integration: SAP Business One SAP Business One

Channel partnerBusiness Partner: Cloud Line

READ FULL CASE STUDY

HeadquartersHeadquarters: Lusaka, Africa

WebsiteWebsite: www.pafriwzm.com

IndustryIndustry: Hardware and Home Improvement

SolutionsSolution: iVend Retail

ERP-IntegrationERP Integration: SAP Business One SAP Business One

Channel partnerBusiness Partner: Cloud Line

READ FULL CASE STUDY

Pafriw achieves 80% increase in customer checkout speed with iVend Retail

As our first partner in Zambia, iVend retail has been a huge assistance with our daily data management. We gradually improved the customer checkout process, saving customers time and allowing us to serve more clients. At the same time, it greatly simplified our daily inventory dumps, ensuring that our inventory is very consistent with the system.

Fader Zang, Pafriw

Business Requirements

  • An integrated retail management suite that is scalable, flexible, and robust
  • Easily replenish inventory using automated purchase orders to registered suppliers based on reorder levels
  • Defining product variants based on colour, size, material, etc.
  • Preventing products from being sold after their expiration date

Benefits

  • Solution with rich functionalities and excellent after-sales service
  • A centralised system that tracks all product movements and alerts any discrepancies in the system
  • Simple and easy-to-understand operation interface
  • Full integration with SAP Business One with regular software updates

Implementation Partner

Cloud Line, the first Platinum Level iVend Retail Channel Partner in Africa, is a retail and service business dedicated to installing, training, and supporting leading African businesses on best-of-breed software applications.

With a customer base of more than 700, Cloud Line has developed a deep knowledge of Point of Sale system functionality and meeting their customer’s business requirements. They work closely with their customers to ensure their businesses are efficient and contemporary. They have developed an open source team culturthatch allows for quick delivery of appropriate systems at low costs of ownership

cloudline_logo

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

Related Success Stories from our Customers

Middle East & Africa

MTN

MTN Rwanda began its operations in 1998, starting out as an exclusive GSM network

Read More

Middle East & Africa

Greenlight Planet

Greenlight Planet is a for-profit social business that designs and finances solar home energy

Read More

Middle East & Africa

Cell City

Cell City started with a single outlet at Riverwalk in 2001. Today they have 16 self-owned branches

Read More