iVend Retail Customer Success Story

Since 1992, Pafriw has differentiated itself from being just another hardware retail store by offering its esteemed clients affordable hardware of the best quality. Although they have grown and changed over the years this has remained their key focus. From their humble beginnings in Papua New Guinea to their rapid expansion into the African continent, they have succeeded in their pledge to bring the best quality hardware at affordable prices to over 3,000,000 homes. Pafriw strives to succeed in the Zambian market and beyond. Pafriw is a subsidiary of CNBM Group.
Pafriw achieves 80% increase in customer checkout speed with iVend Retail
As our first partner in Zambia, iVend retail has been a huge assistance with our daily data management. We gradually improved the customer checkout process, saving customers time and allowing us to serve more clients. At the same time, it greatly simplified our daily inventory dumps, ensuring that our inventory is very consistent with the system.
Fader Zang, Pafriw
Business Requirements
Benefits
Implementation Partner
Cloud Line, the first Platinum Level iVend Retail Channel Partner in Africa, is a retail and service business dedicated to installing, training, and supporting leading African businesses on best-of-breed software applications.
With a customer base of more than 700, Cloud Line has developed a deep knowledge of Point of Sale system functionality and meeting their customer’s business requirements. They work closely with their customers to ensure their businesses are efficient and contemporary. They have developed an open source team culturthatch allows for quick delivery of appropriate systems at low costs of ownership

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