Project Description

iVend Retail Customer Success Story

Oscar Jacobson

MonkeySports, Inc. is a leading online retailer of ice hockey, lacrosse and baseball equipment. The flagship site of MonkeySports is www.hockeymonkey.com; the number one ice hockey e-commerce in terms of traffic, product offering and sales. The company continues to build on its success in hockey by expanding into lacrosse and baseball beginning in 2003 and team sports in 2009. Its first store was initially operated as a small hockey store and consisted of only three employees. Now, MonkeySports owns and operates fourteen retail stores. Currently, there are stores in Texas, New Jersey, Massachusetts, Colorado, New Hampshire, California, Sweden, and Canada. The company also runs six online store websites. In 2013, MonkeySports was ranked in Internet Retailer’s “Top 500 U.S. E-Retailers” at number 241.

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HeadquartersHeadquarters: Texas, North America

WebsiteWebsite: www.monkeysports.com

IndustryIndustry: Sporting Goods

SolutionsSolution: iVend POS, Loyalty, SAP Business One Connector, Mobile POS

ERP IntegrationERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY

HeadquartersHeadquarters: Texas, North America

WebsiteWebsite: www.monkeysports.com

IndustryIndustry: Sporting Goods

SolutionsSolution: iVend POS, Loyalty, SAP Business One Connector, Mobile POS

ERP IntegrationERP Integration: SAP Business One

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iVend Retail Enables MonkeySports with its Integrated Retail Management Solution Goals

Our decision to invest in iVend Retail has allowed our MonkeySports to grow. iVend Retail offers a wealth of omnichannel capabilities and we hope to take advantage of these solutions in the future.

– Justin Baribault, MonkeySports, Inc.

Challenges

  • Outdated Point of Sale (POS) system resulting in slow processes
  • Inefficient transaction processing often resulting in missing transactions
  • No integration between POS and SAP Business One
  • No ability to offer a loyalty program and other promotions

Benefits

  • Ability to manage complex transactions without any data loss
  • Seamless integration to SAP Business One
  • Integrated Customer Loyalty Programs to boost repeat sales
  • Better reporting and stock reconciliation between the POS and the ERP

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