iVend Retail Customer Success Story

Oscar Jacobson

Electronics & Systems (E&S) Holding Company is a consumer electronics Company in Al Faisaliah Group. It was established in 1970, as Modern Electronics, when the Group become operational with the distributorship of Sony products in the Kingdom, supplying transistor radios, tape recorders, and black & white televisions.
In 1971, the professional electronics business was established to handle Sony Professional products serving the media requirements of various government Ministries. The business has grown remarkably over the intervening years and now constitutes Al Faisaliah Group’s largest Company. It has become much more diversified and although Sony remains a core partner, the Company now supplies a wide range of electronic products and solutions to consumers businesses, and the government.

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HeadquartersHeadquarters: Riyadh, Middle East

WebsiteWebsite: www.mestores.com/ar-sa

IndustryIndustry: Electronics

SolutionsSolution: iVend Point of Sale 

Channel partnerERP Integration: SAP IS Retail

READ FULL CASE STUDY

HeadquartersHeadquarters: Riyadh, Middle East

WebsiteWebsite: www.mestores.com/ar-sa

IndustryIndustry: Electronics

SolutionsSolution: iVend Point of Sale 

Channel partnerERP Integration: SAP IS Retail

READ FULL CASE STUDY

Modern Electronics achieves a 20% growth in annual sales with iVend Retail

We can give outstanding front-end customer service to our customers thanks to iVend Retail, which also provides us all the tools and data we need to run our business successfully in the back office. iVend extensibility helped us in the integration of several third-party payment providers and external loyalty programs that are compliant with Saudi tax legislation (KSA invoice regulations). In comparison to our previous POS system, iVend Retail is significantly easier to use and requires very little administration.

Sajid S. Abdul Rauf , Head of IT, Modern Electronics

Challenges

  • No integration with SAP IS Retail
  • Lack of data sync between stores and HO led to data discrepancies
  • Integration issues resulted in discrepancies in inventory, sales, and financial data
  • Inefficient promotions engine meant lack of flexibility in creating promotions

Benefits

  • Seamless integration with SAP IS retail resulting in accurate reporting of sales and financial data
  • Inter-store transactions can be easily monitored and tracked
  • Integration with multiple payment processors

  • Ease of use and the ability to run multiple promotions

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