iVend Retail Customer Success Story
Casabat is a regional market leader focusing on battery and energy system technology. They have more than 70 branches in four Central American countries: Panama, El Salvador, Costa Rica, and Guatemala. They also provide a home service that is in charge of assisting customers with battery, fuel, or tyre replacement needs. Casabat also offers vehicle fleet services, industrial traction equipment, energy backup systems, photovoltaic solar energy, and repairs and electromechanics workshops.
La Casa De Las Baterias (Casabat) uses iVend to expand their retail business functions based on their business needs
The software is robust and provides many more functions and capabilities that a small shop like ours does not currently require, but it is encouraging to know that we can scale into the product as our business grows. We are extremely thankful for the technical support hotline, which we use on a daily basis to assist with our day-today operations and technical questions. Yaco Barria and CitiXsys assisted us in effectively transitioning to the new system. We are seeing significant improvements in customer service, inventory visibility, and customer happiness.
Ricardo Archila, IT Regional Manager, Casabat
H&CO, LLP is one of the leading professional service firms providing international accounting, tax, and technology advisory services to global families and multinationals. Located in 15 countries, with over 30 years of experience, H&CO, LLP is also the top SAP partner in America. H&CO views every client relationship like a partnership and truly believes that their success is a direct result of the success of their client.