Project Description
iVend Retail Customer Success Story
Established in 1998 with a mission to cultivate a culture of healthy eating and conscious living, Healthy U has grown from a desire to raise awareness about living a healthier life to becoming the number one health food and supplement provider in Kenya that sets the latest health trends.
Now, with over 30 stores in both Kenya and Uganda, Healthy U stores sell a wide variety of supplements ranging from vitamins, and sports nutrition supplements, to herbs. They constantly strive to uphold their promise of providing the best products and services for a healthier life
Switching to iVend Retail gave Healthy U better control over inventory, improved reporting and increased year-over-year sales.
iVend Retail enables us to easily handle stock transfers, generate inventory reports that provide a more thorough view, and provide greater control over our daily operations, as well as the information we need to forecast more accurately. The installation was quick and easy thanks to the collaboration with Total Solutions, the implementation partner.
Manoj Kalathil, HOD IT, Healthy U
Challenges
- Incapable of managing inter-branch stock transfers
- Inability to create and run loyalty programs to boost repeat sales
- Regulatory requirement of having a POS integrated to electronic tax register machines
- No real-time sync with SAP Business One
- Business reports not capturing information of VOID items
Benefits
- Ability to manage multiple stores with a unified view of all stores
- Complete control over inventory with accurate business, sales, and inventory reports
- Fully compliant with the fiscal requirements of the local government
- Seamless integration to SAP ERP for financial and accounting purposes
- Enterprise-ready features including promotions, rewards, loyalty, and gift card management
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