iVend Retail Customer Success Story

Oscar Jacobson

Hamara, an agri-business in Zimbabwe. Hamara initially began by engaging in contract farming with the view of creating possibilities to reach people and help them break out of poverty through being involved in projects. Hamara sell mainly farm produce in their retail shops.
Hamara is the flagship brand of Sondelani built on the premise of providing total solutions & inputs for farmers and they provide horticultural, poultry & dairy products from farmers – in other words, a complete value chain from inputs to markets.

READ FULL CASE STUDY

HeadquartersHeadquarters: Zimbabwe, Africa

WebsiteWebsite: hamara.co.zw

IndustryIndustry: Supermarket

SolutionsSolution: : iVend Point of Sale, iVend Reporting & Analytics, iVend Passes, iVend Loyalty

ERP-IntegrationERP Integration: SAP Business One SAP Business One

Channel partnerBusiness Partner: Cloud Line

READ FULL CASE STUDY

HeadquartersHeadquarters: Zimbabwe, Africa

WebsiteWebsite: hamara.co.zw

IndustryIndustry: Supermarket

SolutionsSolution: : iVend Point of Sale, iVend Reporting & Analytics, iVend Passes, iVend Loyalty

ERP-IntegrationERP Integration: SAP Business One SAP Business One

Channel partnerBusiness Partner: Cloud Line

READ FULL CASE STUDY

Hamara Foods gets a retail management solution tailored to their unique company requirements

With iVend Retail we gained better control over all our retail operations. The centralised management of all stores with real-time reporting allowed us to take key decisions and improve business performance. With a local iVend partneravailable 24×7, we were never short of prompt support which ensured business continuity making our customers and staff happy.

Joel Cunningham, Hamara Foods

Challenges

  • Slow processes
  • Lack of integration with 3rd party applications e.g., ZIMRA Fiscalisation
  • Data accuracy issues
  • Inability to work in offline mode

Benefits

  • Better control over retail operations
  • Centralised management of all stores
  • 24×7 remote and on-site support
  • Ability to work in offline mode

Implementation Partner

Cloud Line, the first Platinum Level iVend Retail Channel Partner in Africa, is a retail and service business dedicating to installing, training and supporting leading African businesses on best-of-breed software applications.
With a customer base of 700 in the mid-Africa region and a team of 20 employees, Cloud Line has developed deep knowledge of Point of Sale system functionality and meeting their customer’s business requirements. They work closely with their customers to ensure their businesses are efficient and contemporary. They have developed an open source team culture which allows for quick delivery of appropriate systems at low costs of ownership.

Cloudline

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

Related Success Stories from our Customers

Asia Pacific

Imtiaz Supermarket

Imtiaz, a venture of Mr. Hakim Khan Abbasi began operations in the year 1955.

Read More

Asia Pacific

Beyond

Started in 2014, PT Mitra Buana Elok, the main distributor of Beyond Beauty products

Read More

Asia Pacific

Topgolf

PT Topindo Lucky Sport is a leading retail company dealing in GOLF equipment

Read More