Project Description

iVend Retail Customer Success Story

Goodlife Pharmacy

Goodlife Pharmacy is a one of a kind, fast-growing pharmacy and health hub in East Africa. The company provides trusted pharmaceuticals to customers across the population from convenient locations – with a total reach of over 1.2 million people with 75 stores in Kenya and Uganda. A leader and innovator in the pharmaceutical industry segment, Goodlife is a pharmacy, a wellness center, provider of first line primary healthcare, and has introduced access to clinicians through Dial Daktari services.

READ FULL CASE STUDY

HeadquartersHeadquarters: Nairobi, East Africa

WebsiteWebsite: www.goodlife.co.ke

IndustryIndustry: Pharmacy Store

SolutionsSolution:  iVend Point of Sale (POS), iVend Reporting & Analytics, iVend loyalty

READ FULL CASE STUDY

HeadquartersHeadquarters: Nairobi, East Africa

WebsiteWebsite: www.goodlife.co.ke

IndustryIndustry: Pharmacy Store

SolutionsSolution: iVend Point of Sale (POS), iVend Reporting & Analytics, iVend loyalty

READ FULL CASE STUDY

Goodlife Pharmacy defines resilience as it rises above the retail challenges with iVend Retail

iVend Retail has helped us significantly improve the overall customer experience that we deliver to our valued customers. The intuitive and interactive interface of iVend Retail has removed all friction from the checkout process allowing for a faster and more enjoyable shopping experience for the consumer. With satisfied customers, our business is flourishing.

– Joel Nderitu, Head of IT

Challenges

  • Lack of control over product pricing, purchases and expiry management
  • Data replication issues leading to inconsistent and incomplete information
  • Inability to have centralised data of stores at Head Office
  • No integration between POS and SAP Business One ERP

Benefits

  • Gained better control over their retail operations at store and group level
  • Ability to centrally manage all stores and provide consolidated real-time reports
  • Out-of-the- box integration to SAP Business One ERP software
  • Up to date and consistent information with iVend’s data replication engine

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

Related Success Stories from our Customers

Middle East & Africa

MTN

MTN Rwanda began its operations in 1998, starting out as an exclusive GSM network

Read More

Middle East & Africa

Greenlight Planet

Greenlight Planet is a for-profit social business that designs and finances solar home energy

Read More

Middle East & Africa

Cell City

Cell City started with a single outlet at Riverwalk in 2001. Today they have 16 self-owned branches

Read More