iVend Retail Customer Success Story
Ernest Chemists Limited (ECL) is the biggest pharmaceutical company in Ghana, driven by their mission to provide a full range of quality pharmaceutical and non-pharmaceutical products at affordable prices. With over 30 years of experience, in the Pharmaceutical Industry, Ernest Chemists Limited remains a true symbol of stability and diversity. The company has 23 retail stores, 25 wholesale, and some 7 warehouses across the country.
In iVend Retail, Ernest Chemists discovered an adaptable, user-friendly solution with excellent after-sales support
The decision to join iVend was not simple, but working with the CitiXSys team has been a fantastic experience. They truly exemplify customer support and after-sales assistance. The retail sales and customer experience have improved dramatically after joining iVend. Customer turnaround and satisfaction both increased significantly.
Gilbert Otto Osei-Alomele, Head IT, Ernest Chemists
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