iVend Retail Customer Success Story Desarrollos Culturales Costarricenses Corporation’s
Costa Rican Cultural Development, DCC S.A. is based in San Jose, Costa Rica. Dedicated to the development of culture, the company is one of the leading importer, distributor of books, educational products and fine stationery of Costa Rica and Central
America.
As a well-established retailer with over 22 retail stores and supplying across the country, DCC wanted to use the advantage of a strong market position to drive business growth.
To achieve this objective, the corporation wanted to maximize sales opportunities from its existing customer base and to expand into other areas of South & Central America.
DCC S.A. now has Integrated Retail management operations with iVend Retail and SAP Business One
Yes, we improved importantly the time of attention to customer at the register, we now have more information about the transactions and the promotions are set up quicker, training and induction of new employees is now faster due to the iVend’s user friendly interface.
Marco Montoya, Financial Manager, DCC
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