Project Description

iVend Retail Customer Success Story

Oscar Jacobson

Established in 1887 in New York, Capezio is the leading manufacturer and retailer of dance shoes and apparel.

The brand of choice for athletes and performers worldwide, Capezio has operated in Australia since 2007 and now has stores – in Mornington, Victoria and Elsternwick, Melbourne. When Capezio made the decision to migrate to iVend Retail, they simultaneously migrated their ERP to Sage 300cloud. The company felt iVend POS was the best candidate for their requirements, because of its seamless integration with Sage 300cloud and the support seemed strong.

READ FULL CASE STUDY

HeadquartersHeadquarters: Victoria, Australia

WebsiteWebsite: capezioaustralia.com

IndustryIndustry: Apparel Retail/Wholesale/Manufacturing

SolutionsSolution: iVend Point of Sale, Integrated with Sage 300cloud

Channel partnerChannel Partner: Virroo

ERP IntegrationERP Integration: Sage 300cloud  Sage 300cloud

READ FULL CASE STUDY

HeadquartersHeadquarters: Victoria, Australia

WebsiteWebsite: capezioaustralia.com

IndustryIndustry: Apparel Retail/Wholesale/Manufacturing

SolutionsSolution: iVend Point of Sale, Integrated with Sage 300cloud

Channel partnerChannel Partner: Virroo

ERP IntegrationERP Integration: Sage 300cloud  Sage 300cloud

READ FULL CASE STUDY

Iconic Dance Brand Capezio Boosts Operational Efficiency at Stores and Head Office with iVend Retail and Sage 300cloud

The biggest benefit of iVend Retail is that we can now connect each of our stores and warehouse. We can now easily access consolidated customer data. And the iVend Retail team has been really keen to offer the tech support we need.

Claire Yarnton, Head of Retail, Capezio Australia

Challenges

  • Using different POS solutions at different store locations
  • Retail data not consolidated across stores, warehouse and head office
  • Retail staff couldn’t access up-to-date customer data
  • Manual data entry into spreadsheets required at stores
  • Regular technical issues with POS solutions
  • Old POS system required fast and consistent internet at the store to run
  • Poor tech support for existing POS solutions with no local support
  • Inefficient head office accounting processes
  • Lack of integration between store systems and ERP

Benefits

  • A modern retail ecosystem that will continue to grow alongside industry innovations
  • Near-time data integration between POS and Sage 300cloud ERP
  • Implementation of same POS solutions across stores
  • One centralised database for items and pricing maintained in ERP and successfully syncing to their POS and WMS
  • Consolidated retail data now easily available
  • Head office accounting staff save valuable time in many day to day functions
  • POS based on more modern technology which can work well with basic and slow internet
  • Reliable and timely tech support
  • Dedicated support during the implementation process
  • Head office accounting staff save valuable time in many day to day functions

Implementation Partner

Since 1989 Virroo has been providing quality business systems to all market sectors in Australia, New Zealand, Singapore and USA. Specialising in retail, distribution and merchandise management, financial system design and management and network management, Virroo provides and customises applications produced by world leaders in software development. These applications cater to the needs of the smaller business through to the largest corporate or enterprise organisations.

Given the reliance businesses place on their information systems and to ensure our product implementations are maximised, Virroo support consultants focus on providing exceptional service to clients across all areas of support. From their head office in Brisbane, branch offices in Melbourne and Adelaide, and in conjunction with affiliated companies across Australia and verseas, Virroo can provide a total service solution to clients with centralised and/or distributed operations.

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

Related Success Stories from our Customers

Asia Pacific

Imtiaz Supermarket

Imtiaz, a venture of Mr. Hakim Khan Abbasi began operations in the year 1955.

Read More

Asia Pacific

Beyond

Started in 2014, PT Mitra Buana Elok, the main distributor of Beyond Beauty products

Read More

Asia Pacific

Topgolf

PT Topindo Lucky Sport is a leading retail company dealing in GOLF equipment

Read More