iVend Retail Customer Success Story AOC

Oscar Jacobson

AOC is a private company operating in the telecommunications market since 2004 in Angola/UAE. The philosophy of the brand AOC has been developed since 2007 with a focus on the distribution and retail of high quality mobile handsets and allied accessories.

In last five years, AOC has stated its success and is now one of the leading retailers, stimulating the market in their approach to users. AOC is a young and rapidly expanding company with people of high responsibility and motivation to become one of the strongest brands in this market. Facilitating communication, and as our motto states, ‘DRIVING MOBILITY’.

AOC is an Angola and UAE based enterprise, they currently have 8 stores operational in Angola and have recently opened their new store in Ras Al Khaimah, UAE.

HeadquartersHeadquarters: UAE

IndustryIndustry: Electronics

SolutionsSolution: iVend Retail with SAP Business One

Channel partnerChannel Partner: ProCons 4IT

ERP IntegrationERP Integration: SAP Business One SAP Business One

HeadquartersHeadquarters: UAE

IndustryIndustry: Electronics

SolutionsSolution: iVend Retail with SAP Business One

Channel partnerChannel Partner: ProCons 4IT

ERP IntegrationERP Integration: SAP Business One SAP Business One

AOC has streamlined Retail Operations and a simple and smooth sales process that is quick and effective.

iVend Retail Solution from CitiXsys is set up very well across all our entire stores to handle complex sales processes, promotions, offers & inventory and to schedule deliveries at a macro level. The product implementation & support team is very willing to work with us. The best part is the extensive feature set of the product that suits our line of business (Electronics Vertical), which is complex and different from the other Retail businesses.

Yaseen Aljaizani, Co-Founder and CEO, AOC

Challenges

  • Non-integrated data management
  • Invoicing and extraction of financial data was time consuming
  • Needed a reliable retail management system with streamlined inventory view
  • Process to generate financial reports was complex
  • Manual synchronisation of data from store to enterprise led to errors

Benefits

  • Increased employee efficiency with integrated back office processes
  • Real-time inventory visibility
  • Synchronised data transfers between Stores & enterprise for data accuracy
  • Achieved faster order processing & flexible promotion management

Implementation Partner

ProCons 4IT a leading partner of CitiXsys and provider of IT solutions in Gulf region consulted and suggested AOC to deploy iVend Retail with SAP Business after carefully evaluating their requirements. Our partner houses professional, experienced and passionate team of over 50 IT specialists and is known to deliver many solutions across numerous disciplines and sectors.

SAP Business One and iVend Retail application set supported AOC’s ambitious plans to expand and accommodate the growing business needs.

The new system suited their business requirements for purchasing, inventory, finance, point of sale (POS) and has a great user adoption

Are you the next iVend Retail customer?

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