iVend Retail Customer Success Story

Oscar Jacobson

Al Jaber Optical, the leading optical and eyewear company in the UAE, was founded in 1982 by Al Jaber Group. The company presently operates over 40 shops and is planning to expand in the immediate future, within prominent shopping malls, bustling prime high streets, and key commercial districts across the UAE.
Al Jaber Optical offers a comprehensive range of eyewear and optical services across the board, through a wide range of modern optical products and facilities. This includes the sale of high-quality vision-care products, fashionable eyewear, and optical frames, prescriptive and stylish contact lenses, and optical accessories as well as providin specialized eye testing and vision prescriptions services via a team of specialized Optometrists and state-of-the-ar laboratories.

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HeadquartersHeadquarters: Dubai, UAE

WebsiteWebsite: aljaberoptical.com

IndustryIndustry: Optical

SolutionsSolution: iVend Point of Sale

Channel partnerERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY

HeadquartersHeadquarters: Dubai, UAE

WebsiteWebsite: aljaberoptical.com

IndustryIndustry: Optical

SolutionsSolution: iVend Point of Sale

Channel partnerERP Integration: SAP Business One SAP Business One

READ FULL CASE STUDY

Al Jaber Optical found the right retail technology partner in iVend Retail to support its business objectives

As a retail company, inconvenience was our main concern. We deliberated before opting to switch to an advanced iVend POS solution as a result. CitiXsys assisted us in effectively transitioning to the new POS system. We are seeing significant improvements in customer service, inventory visibility, and customer happiness.

Saleh Al Shawa, General Manager

Business Requirements

  • Legacy system didn’t support their growth plans
  • Previous POS was incapable of capturing customer database
  • Inability to create and run customized promotional campaigns
  • Lack of integration to eCommerce platforms

Benefits

  • Innovative retail technology with a scalable and flexible platform
  • Ability to centrally manage all locations
  • Option to seamlessly integrate with leading eCommerce platforms
  • Easily add product variants and sub-types and the corresponding pricing

Are you the next iVend Retail customer?

Contact our retail experts today to find out if iVend Retail is right for you.

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