Omnichannel

   

The Technical Architecture Behind Integrated Omnichannel Unveiled

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. They want same-day and next-day delivery, as…

Our 5 Favorite Omnichannel Retail Best Practices

Retailers are juggling so many channels that it is turning into a circus act of trying to please everyone all the time. The channel-centric approach is expensive, difficult to achieve, and in many cases, only puts you on par with the competition, not above and…

How to Build a Flourishing Retail Ecosystem

Retail is advancing to better serve the customers’ expectations for an efficient, fulfilling shopping experience in an omnichannel retail ecosystem. Technology is a big driver of this advancement, allowing retailers to stay abreast of quickly changing consumer tastes, preferences, and expectations. To keep up with…

Omnichannel Retailing: Definition, Benefits, Implementation

Smart retailers know that today’s consumers expect the availability and convenience of multiple paths to purchase — even using multiple touchpoints for a single purchase. You likely have a website with online ordering and a customer service chat feature, a customer service telephone line, loyalty…

Top Tips for Converting the UAE Consumer

Shoppers in the UAE like to take their time making decisions when making a purchase, and they are more likely than the average global shopper to use kiosks in a store, according to our latest in-depth research. Request a Copy of Our Global Report to…

2018: When Omnichannel Becomes Retail’s Reality

This year has been one where retailers have made real progress connecting channels and adopting an omnichannel approach – it bodes well for 2018 when I expect omnichannel retail to be the status quo. Read how iVend Retail helped Oscar Jacobson fast-track its omnichannel strategy…

4 Ways Omnichannel Retail Technology Addresses Disruption

Retail is going through a disruption phase – with online retailers challenging bricks and mortar stores; cross-border barriers being broken down; with stores downsizing or closing due to tougher competition; with consumers being savvier than ever; with mobile technology meaning consumers can shop from anywhere…

Integrated Retail in Action as More Pureplays Open Stores

We’re living in a world of integrated retail, and I believe this trend is neatly illustrated by the recent wave of online pureplays opening physical stores around the world. Retail Technology Resellers – Learn Why You Should Consider An iVend Retail Partnership To Better Serve…