Omnichannel

   

Top Tips for Converting the UAE Consumer

Shoppers in the UAE like to take their time making decisions when making a purchase, and they are more likely than the average global shopper to use kiosks in a store, according to our latest in-depth research. Request a Copy of Our Global Report to…

2018: When Omnichannel Becomes Retail’s Reality

This year has been one where retailers have made real progress connecting channels and adopting an omnichannel approach – it bodes well for 2018 when I expect omnichannel retail to be the status quo. Read how iVend Retail helped Oscar Jacobson fast-track its omnichannel strategy…

4 Ways Omnichannel Retail Technology Addresses Disruption

Retail is going through a disruption phase – with online retailers challenging bricks and mortar stores; cross-border barriers being broken down; with stores downsizing or closing due to tougher competition; with consumers being savvier than ever; with mobile technology meaning consumers can shop from anywhere…

Integrated Retail in Action as More Pureplays Open Stores

We’re living in a world of integrated retail, and I believe this trend is neatly illustrated by the recent wave of online pureplays opening physical stores around the world. Retail Technology Resellers – Learn Why You Should Consider An iVend Retail Partnership To Better Serve…

Omnichannel Retail for Superior Customer Service

The top 3 customer demands and how omnichannel retail helps deliver them Retail is more customer-centric than ever.  With the massive and rapid growth of online stores, tearing down geographic boundaries and offering new levels of service, customers have more choice and therefore power than at…

In search of happy customers

Every retailer wants loyal, happy customers. You could say it’s the ‘holy grail’ of retailing. What retailers have long known by instinct is borne out by research, which shows that happy, loyal shoppers benefit the bottom line in two ways. Research report: Great Omnichannel Expectations…