It’s a stressful time in an organisation during any software rollout, but it gets particularly tense when it involves your ERP and point of sale. Since integrating your point of sale with Microsoft Dynamics 365 Business Central touches every area of your business, everyone in your organisation, from the back office to the warehouse to the sales floor is affected by a system augmentation of this magnitude.
That’s why it’s vital to have a realistic and comprehensive plan before you get started.
Integration ROI
The benefits to your business from integrating your point of sale and other retail systems with Microsoft Dynamics 365 Business Central are near immeasurable. Talk to any retailer that has successfully navigated the transition from disparate, siloed data to the nirvana of a frictionless retail ecosystem and they will tell you that it has transformed their entire business for the better.
Microsoft Dynamics 365 Four Step POS Integration Checklist
Step 1: Planning
The first phase of any implementation is planning. It’s important to take a step back and evaluate your current retail operations. Interview employees to find opportunities for process improvements and identify gaps in your operations that need to be addressed. Then, work with your team to plan your ERP and POS integration.
Step 2: Testing
Prior to launching, it’s imperative to test each area the integration will touch to understand how the different elements will interact with each other. There are often hidden domino effects, where a change to one process alters other workflows down the line.
Step 3: Training
Many new software implementations never realize their full ROI potential because management does not invest enough time and money into training employees and gaining buy-in from the users who have to work with the integrated system on a daily basis.
Step 4: Maintenance
Continued support post-launch is integral to a successful POS integration with Microsoft Dynamics 365. Usually, an internal IT department resource can handle the basic day to day needs but it’s helpful to have a software partner that provides excellent support for the product.
Enlist Professional Help
Hopefully, you’ve partnered with a professional that has done this type of integration many times before, is familiar with Microsoft Dynamics 365 Business Central, and can guide you through the process. They can save you time and money by keeping the implementation within scope and on track to hit your go-live goal.
iVend Retail has a global network of qualified partners that can assist you with your ERP integration. iVend for Microsoft Dynamics 365 Business Central is a Microsoft certified retail management system that features a native connector to attain seamless integration between the two systems. Schedule a demo to learn how it works.
Use the handy checklist to ensure your Business Central integration is seamless!
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