The retail industry is facing its biggest hurdle yet as a result of the global pandemic. Shoppers may be slow to return to brick and mortar stores and social distancing and stricter hygiene protocols are here to stay as businesses continue to adhere to health authority recommendations.
Many retailers are pushing ahead through these challenging times and planning for the future with innovative ways to offer their products and services online.
In adapting to what is now described as the new normal, retailers are pivoting to digital models with an emphasis on safety and are looking to extend their online customer service to include contactless payment and delivery options, such as Buy Online, Pickup In Store or Curbside.
For retailers yet to launch an online sales presence or now realising the value of tightly connected physical and digital sales channels, iVend Digital Commerce is designed to accelerate your online presence so you can start selling sooner and drive traffic back into your brick and mortar stores.
Introducing iVend Digital Commerce
iVend Digital Commerce connects Magento Commerce to iVend Retail to power omnichannel retail operations. Easily integrate sales channels across your enterprise to transform your retail operations into a single unified system.
Unlike other options to get online rapidly, iVend Digital Commerce seamlessly connects online sales with store sales for end-to-end retail management without the need for a lengthy development project, so you can start selling online now.
Quickly launch your brand into the world of online shopping
- Reach a new potential customer base online and start selling online in record time
Offer Click & Collect, Buy Online Pickup Curbside and contactless fulfilment methods
- Integrate channels to provide a consistent customer experience at every touchpoint
- Move slow-moving & excess inventory quickly via eCommerce all from a single stock pool
No longer is just getting online enough – the interactions between your sales channels has become the hallmark of omnichannel success, as digital commerce drives brick and mortar and vice versa. As your organisation adapts to the ‘new normal’ now is the time to build an integrated online sales presence.
Recent Posts
Dispensing change – online/offline integration for pharmacy retail
Pharmacies play an important role in public health protection, and retail pharmacy software is critical to the health of [...]
Delivering the goods – creating a great customer experience
Customer experience is the retail ‘holy grail’ - the all-important goal that retailers must achieve to be successful. I’m not [...]
The need for speed – how fast delivery and pickup options play an important part in customer experience
We all know how important it is for retailers to provide a great customer experience. I’ve written many articles [...]
