New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

FeaturedCustomers evaluated all the potential Point of Sale Software (POS) companies in the market for possible inclusion in the report. Only 25 companies met the criteria needed for being included, and iVend Retail again earned a Top Performer award in the category.

  • Press Release

iVend Retail Named Top Performer

Find out why iVend Retail customers report satisfaction with the flexible, user friendly retail management solution.

FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos. The Customer Success Report rankings are determined by multiple factors including total number of customer success content, social media and market presence, vendor momentum based on web traffic and search trends, and additional data aggregated from online sources and media properties.

We are pleased to be recognized for a third year by FeaturedCustomers and most importantly by our customers and users. CitiXsys is continually innovating the iVend Retail platform to deliver software solutions that enable our customers to be competitive in the marketplace today. As we broaden our offering to deliver more managed services, cloud-based solutions and infrastructure to the retail industry, we are certain that satisfaction levels among our user base will only continue to grow

Paula Da Silva, , Executive Vice President of Global Partnerships & Alliances for CitiXsys

The Top Performer designation is awarded to vendors with significant market presence and enough customer success content to validate their vision. Top Performers’ products are highly rated by their customers but have not achieved the customer base and scale of a Market Leader. Highly rated by customers, iVend Retail consistently publishes high quality, vendor produced customer success content and curates quality customer references from multiple third-party sites.

Download the 2020 report to check out the full list of POS software vendors, grouped by Market Leaders, Top Performers, and Rising Stars.

About iVend Retail:

iVend Retail by CitiXsys is an integrated omnichannel platform for retail and hospitality chains. Designed to provide exceptional customer experiences throughout the entire shopper and dining journey, iVend Retail solutions for point of sale, loyalty, eCommerce, digital passes, analytics and mobility include out-of-the-box integrations to Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP Business One, S/4 HANA, ECC 6.0 and IS-Retail to produce a flawless ecosystem where data flows instantly and freely.

About FeaturedCustomers:

FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day their platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit

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