The convenience of online shopping
There are few downsides to online shopping. Shoppers don’t have to leave the house, stores are open 24/7, and customers can see everything in stock and sorted by a variety of fields like size, colour, season, etc., with a tap of a finger or a click of a mouse. Click and collect is the natural evolution of eCommerce for consumers who prefer to shop online but crave instant gratification.According to the iVend survey, 44% of respondents favour click and collect retail because it saves them from wandering up and down aisles looking for an item. It’s so much faster to go straight to the designated online order pickup area, collect the items and get out.For the undecisive, click and collect provides the opportunity to consider all the possibilities before clicking on the buy now button. In fact, 38% of survey respondents reported using click and collect because they like taking their time when deciding on a purchase.