Retailers pursuing aggressive e-commerce and omnichannel initiatives need the best performance from both their ERP and point-of-sale (POS) solutions. In many cases, that means their software ecosystem includes solutions from different vendors.
With an integrated approach that allows for sharing data between the back-end management solution and the point-of-sale, retailers can benefit in a number of ways:
Integrations with Sage ERPs have traditionally been clunky. In the past, porting other software products to these solutions has been challenging because there are inherent barriers to the free flow of data between systems. Some allowed for manual synchronization of data, which offers the impression of a connected system, but does not result in a true integration environment. This approach was labor intensive and difficult to maintain, particularly as these manual processes had to be restructured every time there was a software update.
Now software developers on both the ERP side and the point of sale side realize there is a growing need to engineer products that can function together as a unit – to the benefit of both solutions.
When looking for a point of sale system that can handle a Sage X3 or Sage 300cloud integration, it is vitally important to choose one that can offer a true, seamless integration or else you will find yourself in the same situation of creating workarounds to get the functionality you need.
That means the POS system needs real-time connectors that can allow seamless integration with the ERP solution. iVend Retail supports this connectivity via Open APIs that allow third-party software to interact with the underlying components of the solution without heavy coding or proprietary processes. The Service Oriented Architecture (SOA) based API framework supports Simple Object Access Protocol (SOAP) payloads in the XML protocol, so partners and customers can use existing, familiar platforms for the integration.
The POS solution also needs to be flexible. iVend Extensibility, for example, allows users to create and expand functionality to help retailers enter new microverticals or fill in functional gaps for other applications like scheduling, rentals, or vertical-specific tools.
The solution can be easily adapted to fit retailer- or vertical market-specific needs, and allow for growth as those needs evolve.
Sage products are known for flexible financial and operational management that unifies manufacturing, inventory, sales, and customer service and a Sage X3 and Sage 300cloud integration with your POS is a vital component of a successful retail environment.