Technology Tag

   

What does a great customer experience strategy look like?

Customers aren’t responding to retail today – they’re driving it. Essentially customer demands and the devices they use are shaping the way that retail businesses develop. If customers are setting the agenda, the challenge for retailers is creating outstanding customer experiences when they sometimes feel…

Mobile POS Coming to Forefront

Globally retail stores are beefing up their sales capabilities ditching the old-fashioned point of sale machines and having salespeople — and even shoppers themselves — ring up sales on smartphones and tablet computers. Barneys New York, a luxury retailer, this year plans to use iPads…