RBTE Tag

   

RBTE: 6 sessions you can’t afford to miss

Anyone who’s anyone in European retail will be at London’s Retail Business Technology Expo (RBTE) this Wednesday and Thursday (9th/10th March), and the speaker line-up for the 2016 show looks outstanding. Here are my tips for the sessions retailers should try to attend, in order…

What does a great customer experience strategy look like?

Customers aren’t responding to retail today – they’re driving it. Essentially customer demands and the devices they use are shaping the way that retail businesses develop. If customers are setting the agenda, the challenge for retailers is creating outstanding customer experiences when they sometimes feel…