EBOOK

True Omnichannel Means Bricks + Clicks:

The Reason To Focus On eCommerce When Most Sales Are In The Store

EBOOK

True Omnichannel Means Bricks + Clicks:

The Reason To Focus On eCommerce When Most Sales Are In The Store

With shoppers demanding anytime, anywhere convenience, eCommerce is necessary for meeting customers’ expectations. They want to engage with you whenever and however they want, and expect an eCommerce touchpoint when they are researching products, ready to place orders, or just virtually window shopping.

Read our eBook to learn how to create great customer experiences by integrating your eCommerce platform with other store systems such as:

  • Loyalty

  • Inventory management

  • SMS

  • Payment

  • Analytics

You will also find tips for eCommerce done right to help you:

  • Design great online shopping experiences

  • Combat the problem of shopping cart abandonment, such as exit offers and retargeting

Complete the form to access your eBook:

Testimonials

Here’s what our happy customers had to say about us:

Our staff have commented on how easy the iVend system was to learn and to operate – it has helped to alleviate the “human errors” that we have had experienced in the past. Good features in iVend are the ability to easily look at other store and main warehouse stock levels in real time, integrated eftpos has been great, gift voucher processing is easy and transparent and we have now just implemented Lay-By.

Fran Burke, Business Manager, Burke Marine

As an own brand retail organisation disruption in the sales process in our flagship stores was one of our biggest fears. We took a lot of time to analyse our needs and finding the right retail solutions for Oscar Jacobson. The decision to migrate to the sophisticated iVend omnichannel Solution together with our implementation partner Retail Store Scandinavia and the iVend team has proven to be a success. The upgrade has been done smoothly to the new system and in a short timeframe.

Eremasi Matanatabu, Chief Operating Officer, Oscar Jacobson

We implemented iVend Retail alongside SAP Business One to address a total lack of inventory information. As a result, we gained inventory visibility that allows us to educate customers on product quality, view sales every day at each store in real-time and track our best performing stores. Most importantly, we can open new stores with the right materials and staffing in record time.

David Miller, CEO & President, Goodwill Industries of San Joaquin Valley